Communication History access for Limited Staff users

Currently, users with Limited Staff access can view the Inbox for properties assigned to them, but cannot see the Communication History — the full email/message thread history across a guest's bookings.

This creates a real problem for teams where staff (not full admins) handle day-to-day guest communication: they can't see prior messages exchanged with a guest, so they end up replying without context — repeating questions already answered, missing details the guest already provided, or contradicting something already promised.

Requesting the ability to grant Limited Staff users read access to Communication History (even without full admin rights), so front-line staff can respond to guests with full context of the conversation history, without needing to be given full admin access to the account just for this one thing.

Want me to also add a note referencing OwnerRez support's reply from Jannela Laurel (Sept 25) confirming this isn't currently supported for limited staff, in case that helps other users find/vote on it? And do you want to post this yourself, or would you like me to do it through the browser once you confirm the wording?