Conditional Auto-Send Rules for Rezzy AI

2 Votes Requested
Jess & Joe H
Jul 21, 2026 2:09 PM
Member for 2 years 6 posts

My primary objective with using Rezzy AI is so I don't have to be glued to my phone and buy back my time and attention. 

Right now, I have Rezzy on Draft Only mode b/c I haven't perfected all the directives. If I were to put it to respond automatically, some stuff would be wrong and take even more time to rectify. The problem is that I still need to press approve on all messages. 

It would be great to have conditional auto-send rules for Rezzy AI -- send the high confidence x low risk messages automatically, and escalate the low confidence x high risk messages to me. So effectively, I should only be alerted / looking at my phone for guest comms if there is a low confidence &/or high risk draft. 

We could look into defining a risk spectrum, or inquiry classification help with this routing. Wifi questions --> auto respond. Urgent maintenance problems --> escalate. 

Katie W
Jul 29, 2026 9:36 AM
OR Team Member Member for 3 years 288 posts

Thanks for putting this feature request together! These ideas grow when more voices weigh in, so if you know other users who'd find this useful, send them the link and ask them to upvote.

Community feedback really helps us prioritize what to build next.