It would be useful to have custom fields that can be set based on which platform they booked through.
I also think this would be very useful.
To be able to include or exclude specific channels for the Custom field.
Hi, Thanks for using the Feature Request Forum. My comment would be, "Give us more explanation of what you mean, with examples", because my initial response would be that Custom Fields can already be assigned to Accounts, Bookings, Properties, Contacts, and Owners. They can then be used selectively in messaging to whatever channel you want by using trigger conditions.
Yes, this would be very helpful particularly when it comes to Airbnb guests. We have a few things that we ask of our other guests that Airbnb requests that we do not. Sometimes it is not a big deal but most of the time, these guests are very adamant about the policies that Airbnb promotes. I have had a few prickly situations as a result.
This would be a really big help. Airbnb and other OTAs already collect ID and we're running across guests constantly who are asking why id needs to be submitted again if the OTA has the info.
We need do need to collect for direct bookings though to make sure we have a real person staying.
