CustomGPT AI Chatbot for OwnerRez Knowledge Base

Status: Released 7 Votes
Nathan
Dec 7, 2024 2:00 PM
Joined Jun, 2023 22 posts

I’d like to interact with an AI Chatbot trained on OwnerRez’s comprehensive knowledge base. Instead of referring to numerous support documents, I’d prefer concise answers with links or citations. This feature wouldn’t replace support staff and would be optional. It’d provide instantaneous responses and simplify information retrieval, similar to search engine summaries. With such a vast knowledge base, it can become overwhelming and will only grow over time.

Sloanish
Mar 16, 2025 4:16 PM
Joined Jun, 2018 156 posts

Agree - I also would like an AI agent that I can train on my portfolio of properties and their owner manuals. It could then answer most common questions.

 

Bri
Mar 24, 2025 8:17 AM
OR Team Member Joined Mar, 2022 421 posts

Agree - I also would like an AI agent that I can train on my portfolio of properties and their owner manuals. It could then answer most common questions.

 

by Sloanish – Mar 16, 2025 8:16 PM (UTC)

Hey Sloanish,

I take Nathan here to mean that he'd like an AI chat support agent available as an OR user. Sounds like what you're looking for may more closely align with this Feature Request which is already in development at this time:

https://www.ownerrez.com/forums/requests/chatgpt-integration

Nathan
Mar 25, 2025 2:07 AM
Joined Jun, 2023 22 posts

Hello, yes, that is correct. I'd like an AI chat support agent available as an OR user. Glad to see it's currently in development.

Bri
yesterday
OR Team Member Joined Mar, 2022 421 posts

You can now chat with Rezzy via the OwnerRez Support Center! This went out in today's release. 

If you'd like to jump straight into a chat with Rezzy without searching in Support Center first, you can do that here: https://www.ownerrez.com/support/chat 

The chat preserves conversations for future reference and provides a seamless way to continue conversations started from search results. 

Nathan
yesterday
Joined Jun, 2023 22 posts

This is huge, thanks OR team. I just tested it out. I think a lot of people are going to be happy :)

Paul W
yesterday
OR Team Member Joined Jun, 2009 867 posts

You are very welcome, Nathan, and this is just the tip of the iceberg!

What we are working on will blow you away!  Imagine Rezzy being able to look at your account and tell you specifically, based on your settings, why something is wrong (eg. why a booking has the charges it does). Coming soon!

Alece
yesterday
Joined Jan, 2020 252 posts

So exciting, y'all!!