Feature Request: Support for inline images in Airbnb Channel Templates via custom fields

4 Votes Requested
Jose S
Jul 28, 2026 4:45 PM
Member for 1 year 1 post

Currently, when a custom field containing an image is referenced in a Channel Template that is automatically sent to Airbnb guests, only the image URL is delivered in the message body - the image itself is not rendered inline.

It would be very useful to support inline image rendering within Airbnb channel messages (or at minimum, automatically send the image as a photo attachment), so that hosts can share visual content (e.g., property maps, check-in instructions with photos) through automated channel messaging without requiring manual intervention.

Katie W
Jul 29, 2026 1:20 PM
OR Team Member Member for 3 years 288 posts

Hi Jose,

It appears that inline images aren't supported for channel templates because of limitations in the channels themselves. That said, we appreciate you sharing this idea with the community!