Include OTA-Remitted Taxes in the Tax Detail Report

OwnerRez needs to accurately report taxes collected and remitted by booking platforms such as Airbnb and Vrbo.

When reservation data comes into OwnerRez from an OTA that collects and remits taxes on behalf of the host, OwnerRez currently classifies those tax amounts as guest channel fees because the funds are not included in the host’s payout. The amounts then appear in the Listing Site Fees Report rather than the Tax Detail Report.

This classification is inaccurate. These charges are taxes—not listing site fees. The fact that an OTA remitted the money should not change how the charge itself is classified.

The attached Casa Coyote example shows Airbnb accommodations taxes listed as guest fees in the Listing Site Fees Report. Those same tax charges are missing from the Tax Detail Report and the Line Item Pivot Report.

This creates extra work for hosts and property managers. Even when an OTA remits the taxes, many of us are still responsible for filing accurate quarterly reports for the property or homeowner. OwnerRez does not currently provide a complete tax report, so we must find the OTA-remitted taxes in a separate, unrelated report and combine the information outside OwnerRez.

The simplest solution would be to:

• Continue classifying these charges as taxes

• Include the tax charges, taxable revenue, tax type, and taxing authority in the Tax Detail Report

• Add a new column to the Tax Detail Report titled “Remitted by OTA”

• Use that column to identify whether the tax was remitted by Airbnb, Vrbo, or another booking platform

• Include these tax charges in the Line Item Pivot Report as taxes—not listing site fees

For example, the Tax Detail Report could show:

This would keep all tax activity together in the appropriate report while clearly distinguishing taxes remitted by an OTA from taxes the host or property manager must remit.

OTA-collected taxes should not be excluded from tax reporting simply because the funds were never included in the host’s payout. They should remain classified and reported as taxes, with the new “Remitted by OTA” column providing the necessary distinction.

OwnerRez does accurately report the taxes the host is responsible for reporting and remitting, but there are a couple of important distinctions in how this report works.

The reason your original Tax Detail Report shows only one booking is that “Include bookings with no tax charges” is not checked.

By default, the Tax Detail Report includes bookings where a tax was charged through OwnerRez and is therefore part of the amount collected by the host. If you check “Include bookings with no tax charges,” the report will also include the other bookings during the selected period, including the Airbnb bookings.  Here is the report for the same listing and time period when the box is checked (I redacted the data as it is not mine to share here publicly)

That explains why only one booking appeared in your original report.

I also reviewed the Guest Channel Fees for a sample Airbnb booking, and Airbnb did collect the San Bernardino accommodations tax. As you mentioned, OwnerRez defines Guest Channel Fees as:

“Amounts the guest paid to the listing site directly, like service fees or taxes remitted by the listing site.”

For the sample booking, I see $82.13 in San Bernardino accommodations tax. That equals 7% of the $1,173.30 in rent and cleaning charges.

These amounts appear under Guest Channel Fees rather than in the Charges section to keep them separate. Airbnb collected these taxes directly from the guest, did not include them in the host’s payout, and remitted them directly to the taxing authority. The host did not collect those funds and is not responsible for remitting them.

That distinction is important. The Tax Report description refers to “The Taxes You Collected.” In the case of these Airbnb bookings, the host did not collect the taxes. Airbnb did.

The Tax Detail Report is primarily intended to show the revenue and taxes the host is responsible for reporting and remitting. If Airbnb-reported revenue and taxes were combined with those amounts without a clear distinction, a host could potentially overstate or duplicate what is submitted to the taxing authority.

This is also why “Include bookings with no tax charges” is optional and not selected by default. It lets someone include those bookings when they need a broader view without automatically combining OTA-remitted activity with amounts the host must remit.

Some taxing authorities may ask for your gross booking revenue and then ask how much of that revenue came through a marketplace such as Airbnb. They can then exclude the Airbnb activity when determining the revenue and taxes for which you are responsible.

That is where checking “Include bookings with no tax charges” can be helpful. It allows the report to show the broader taxable revenue total. You can also group the report by listing site to identify how much of that revenue came through Airbnb, Vrbo, or another channel.

I understand that you would also like a consolidated report that shows both host-remitted and OTA-remitted taxes, with a column identifying who remitted each amount. That could be useful for reconciliation, owner reporting, or jurisdictions that require the host to disclose gross activity even when an OTA remits the tax. However, that would serve a different purpose from determining what the host collected and must remit.

There is also some complexity that would need to be considered. For example, Vrbo does not handle every tax the same way in every jurisdiction. A report could not assume that a tax was remitted by an OTA based only on the booking’s listing site. OwnerRez would need to reliably determine the remittance responsibility for each individual tax amount.

We can capture the consolidated reporting view as a feature request, but the current separation is intentional and helps prevent double reporting.

In the meantime, the actual taxes Airbnb collected can be found in the Listing Site Fees Report. That report can be exported and filtered using descriptions such as “Airbnb Accommodations Tax.” I understand that exporting and combining two reports is the extra work you are asking OwnerRez to eliminate, but it is currently the most accurate way to obtain both sets of figures.

We also now offer an integration with Avalara MyLodgeTax, which can help determine your lodging tax requirements, account for taxes collected by marketplaces, and assist with filing and remittance. You can read more about the integration here: Avalara MyLodgeTax Integration.

Thank you for explaining the purpose of the “Include bookings with no tax charges” option, Steve. I reran the Tax Detail Report with that box checked. While it brought the Airbnb reservations into the report, it did not include the taxes Airbnb collected and remitted.

For every applicable Airbnb reservation, the San Bernardino County Transient Occupancy Tax column still shows $0.00. Therefore, the report now includes the reservations and taxable revenue, but it still does not provide the actual tax amounts charged to the guests.

As I originally noted, OwnerRez places those amounts under Guest Channel Fees in the Listing Site Fees Report. This means OwnerRez is not recognizing or reporting them as taxes—even though they were accommodations taxes charged to the guest. Checking the additional box does not resolve that underlying reporting issue.

The only two Airbnb reservations showing tax amounts in my Tax Detail Report are exceptions:

• One was booked in January 2026, before Airbnb’s mandatory tax collection and remittance took effect on April 1, 2026.

• The other guest extended their stay directly with me, so I charged the card on file for the additional night and collected the applicable taxes myself.

I understand the importance of keeping OTA-remitted taxes separate from taxes the host must remit. I am not suggesting that these amounts be combined in a way that could cause hosts to remit the same taxes twice. However, separating them should not require classifying taxes as listing site fees or excluding the tax amounts from the Tax Detail Report entirely.

A possible solution would be for the Tax Detail Report to include all tax charges while adding a column such as “Remitted by OTA.” That column could show Airbnb, Vrbo, another applicable platform, or “No” when the host is responsible for remittance.

This would allow the report to show:

• The taxable revenue

• The actual tax charged to the guest

• The applicable tax type

• Who collected and remitted the tax

• Which amounts, if any, remain the host’s responsibility

This distinction would preserve the Tax Detail Report’s ability to prevent double remittance while also making it useful for jurisdictions that require hosts or property managers to report gross booking activity and identify the portion handled by a marketplace facilitator.

At present, checking “Include bookings with no tax charges” gives us only part of the necessary information. We can see the Airbnb reservations, but the tax columns contain zeros. We must still export the Listing Site Fees Report, identify the tax entries currently classified as guest channel fees, and combine the two reports outside OwnerRez.

That extra reconciliation work—and the fact that actual tax charges are being reported as listing site fees—is the issue behind my feature request. I would still like to request that OTA-collected taxes appear as taxes in the Tax Detail Report, with a clear designation identifying who remitted them.