Is there a way to add the review to the ownerstatement?

Status: Declined 1 Vote
Jennifer W
Oct 2, 2025 10:49 AM
Joined Oct, 2019 86 posts

Is there a way to add the review to the owner statement for that statement's booking?

Is this even possible for the future?

Bri
Oct 3, 2025 1:38 PM
OR Team Member Joined Mar, 2022 544 posts

Hey Jennifer,

This is not possible at this time, no. Honestly, I'm not sure this would be ideal as it would clutter up your statements quite a bit. Statements should contain relevant financial details. Adding other considerations like this may not prove helpful.

On September 24th, we released new field codes that you can apply to Booking type templates so that you can pass booking specific review information along to thank your guests for leaving a 5-star review or even send to your cleaning team or owners to provide feedback. More on that here:

https://www.ownerrez.com/blog/september-product-update-ask-rezzy-shared-faqs-review-received-trigger-profile-photo-rooms-design-avalara-more#review-codes 

We've also added the ability to send an event based trigger when a new review is received! More on that here: 

https://www.ownerrez.com/blog/september-product-update-ask-rezzy-shared-faqs-review-received-trigger-profile-photo-rooms-design-avalara-more#review-trigger 

What I would suggest is setting up some custom templates that include your owner's contact info in the "To" field of the template itself. And create a corresponding trigger to fire that message, of course. Then, when a booking meets the criteria that allows the trigger to fire, your owner will get an email with the helpful feedback provided by the guest!