Rezzy gives the option to reply in English or in the guest's language. I would like Rezzy to reply in the guest's language if it's a language I speak as well ( in my case Dutch, English and French). But I wouldn't like to reply in a language that I don't understand as I won't be able to double check the answer and people will find out it's not really me replying! If that could be an option, that would be great ! Thanks.
Hi Maartje,
It's super helpful when Rezzy can respond in the guest's native language, but you've got to be able to know what she said without having to copy / paste into a third party translation app! We definitely have plans to add translation options in the inbox in the near future.
Sounds like what you're asking for though is a bit more granular in that you'd like to tell Rezzy what languages specifically are okay to respond in, but limit it to those languages and reply in English (or a specific language of preference) for all others?
I don't know that we could accommodate that in a v1 of this feature, but I do believe that translation tools (once available) will get you and others to the ultimate end goal here.
Hi Bri,
Thank you for your quick response.
Yes, exactly — my goal is for guests to feel that when Rezzy is replying, they are actually speaking with me. For this to sound as natural as possible, Rezzy would ideally recognise the languages I speak and adapt accordingly.
My preference would be:
I understand this may not be something that can be implemented immediately, but I think it could be a valuable feature to explore!
