Merge Contacts in CRM
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Ken T
Oct 20, 2021 1:36 PM
OR Alum
Member for 7 years
1704 posts
This is already possible - simply check the checkboxes on the lines of the duplicate contact entries in the list, and then click the Merge button at the top.
Wojtek &
Oct 20, 2021 1:26 PM
Member for 4 years
2 posts
Hi, just a feature request to add ability to Merge Contacts in CRM.
Ken T
Oct 20, 2021 1:36 PM
OR Alum
Member for 7 years
1704 posts
This is already possible - simply check the checkboxes on the lines of the duplicate contact entries in the list, and then click the Merge button at the top.
All About View
Apr 16, 2023 1:23 PM
Member for 5 years
2 posts
can they be unmerged?
Ken T
Apr 18, 2023 11:30 AM
OR Alum
Member for 7 years
1704 posts
Yes, but it isn't called that...
Go to the Booking which is associated with the wrong contact. Look for the Guest Record dropdown button, and select Associate with Different Contact, to move that booking into a different contact. Work through the affected bookings similarly until they are all correctly assigned.