It would be highly appreciated if Owners of a property with portal access could change their display language to better understand what they are looking at. As a Spain based property management firm, most of our customer a Spanish speakers with little to no knowledge of the English language. It makes it really hard to keep defending the use of OR when it comes to property owners and the PM add-on.
Hi Ben,
Just curious could you recommend to your Owner's that they access the portal using the Chrome Web Browser? It of course has Google Translate built in. So they could easily translate it on the fly.
Let me show you what that would look like:
Hi Steve,
thanks for your response.
Well, of course we can and we do due to this being one of the few options we have, but needless to say this leaves us in a rather unprofessional spot in the eyes of some customers, specially when we provide services in countries where the English language is not frequently used and spoken by only a few. Customers do expect a portal to be able to display their language nowadays, it's a standard for virtually any software. Not saying everything should be translated, but at least the portal should have the option to choose a language on the user profile.
Many thanks