Hi there,
We would love a refresh button within the door lock integration settings, to ask OwnerRez to pull fresh lock information from the integrated lock provider. Right now, we can't do that, so old locks and old properties continue to haunt our OwnerRez door lock settings page.
For anyone else with this problem, the nice folks over in Support do have the magical power to refresh the list; it's just on the client side that we do not. If it's driving you crazy, they can refresh it for you.
~ Raspberry Rentals
Hello!
Although there isn't a refresh button, you should be able to do the same thing as support to refresh the list by going to Settings > Door Locks > click into the integration > click Change next to property mapping. On the following page, just click Save without making any changes, and then the list of locks should be updated and remove the old locks and properties.
Unfortunately that doesn't seem to work for us, specifically with our Brivo integration. I tried it again today, just in case, but no luck.
