Remove the 'guest paid %' from Owner view on future bookings.

1 Vote Requested
Tammie M
1 hr ago
Member for 2 years 13 posts

Now that Vrbo has the new 'pay later' feature, I have a few owners that don't understand why a future reservation / guest has only paid 5% - 10% instead of 50% and want me to cancel the reservation when they view it as an 'owner' from their Team Access portal. They don't understand that, no matter how many times that I explain it to them, the % that a guest has paid fluctuates depending upon the booking platform, and that info is only helpful to me. They don't even understand that we don't get paid until after they check-in, and they will question each and every reservation, even though they are told, repeatedly, that they will always be paid their full amount (even if I fail to remember to bug them about payments due).

Katie W
37 mins ago
OR Team Member Member for 3 years 314 posts

Thanks for putting this feature request together! These ideas grow when more voices weigh in, so if you know other users who'd find this useful, send them the link and ask them to upvote.

Community feedback really helps us prioritize what to build next.