We are now requiring guests to provide a clear copy of their ID, plus a photo of them holding their ID. We had to move to this system, due to credit card and ID fraud.
We are requesting a way for guests to upload multiple photos on the renters agreement.
Currently, as soon as you add a second photo, it deletes the first.
Hi,
You can accomplish this by using two separate "file" type Custom Field definitions. You can find instructions to set those up here: https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance
When you have two required file type Custom Fields, they'll display like this during the booking flow.
Hi there!
You can currently request as many photos as you want. No new Feature needed.
I peeked in your account, and I only see one Custom Field set as File upload, and that is called ID Upload.
All you need to do is create another Booking Custom Field, also of the File type, and name it something like 'Selfie with ID' or similar. In the description, specify precisely what you want them to provide.
Can set this as a required field. And then both entry boxes would appear in the Point of Contact Form.
Settings would look something like this:
More info in this support documentation here: https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance#file
Hope that helps!
-Steve
