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It would be really helpful to have a designated area where we can clearly report needed repairs, damages, or guest feedback to the owners, with enough space to provide detailed descriptions. For exam…
(Posted 7 days ago)
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7 days ago |
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Agreed, i have at times during chargebacks wish i had this type of data after the fact. Its one more data point to provide for evidence.
(Posted Jul 18, 2025 5:00 PM)
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Jul 18, 2025 5:00 PM |
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YES!! this is a fantastic idea. So much time is wasted to try to screen capture and provide information back to a charge back.
Having a button that would create a report of all guest record data…
(Posted Jul 18, 2025 4:56 PM)
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Jul 18, 2025 4:56 PM |
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Is it able to answer in any other language like Spanish?
(Posted Jul 16, 2025 8:57 PM)
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Jul 16, 2025 8:57 PM |
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third party apps that dont generate in the moment of booking. Some take time to process codes, links etc... so having a feature that allowed a touch stay booking guide link to generate, THEN send a t…
(Posted Jun 29, 2025 12:06 PM)
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Jun 29, 2025 12:06 PM |
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the old booking reports when you hover your mouse over the field it would show % up or down of property, $ amount up or down. Please add this back with the new booking reports format. Or in that case…
(Posted Jun 29, 2025 11:51 AM)
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Jun 29, 2025 11:51 AM |
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It will be nice if we can allow the cleaning team to see the reviews we are getting on the properties so they can see the feedback we are getting on the cleaning end of things. Since OR merges now re…
(Posted Jun 17, 2025 8:32 AM)
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Jun 17, 2025 8:32 AM |
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This type of feature was nice with hospitable. It had a prefilled responses to key words. i.e. pets.... it would then send a prescribed message about pets.
(Posted Oct 23, 2024 11:15 AM)
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Oct 23, 2024 11:15 AM |
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we use tags to filter out people we dont want future messaging to go to, but we have no current way to block someone with a "negative" tag from booking.
(Posted Oct 23, 2024 11:13 AM)
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Oct 23, 2024 11:13 AM |
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After receiving a credit card charge back, the credit card company wanted a copy of the conversation between the host and guest.
If there was a way to export the chat into a file, this would mak…
(Posted Oct 23, 2024 11:11 AM)
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Oct 23, 2024 11:11 AM |
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The whole owners portal needs a revamp. List view would be helpful. as well as any additional features like reports, etc.
(Posted Jun 20, 2024 11:36 AM)
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Jun 20, 2024 11:36 AM |
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You can always send the guest a triggered message prior to their stay or during that gives a code to discount the day prior or after the stay.
(Posted Jun 20, 2024 11:35 AM)
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Jun 20, 2024 11:35 AM |
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Requesting a way to add a filter for "Discounts" on the calendar ribbon.
Its not obvious when there is a discount applied unless you enter each reservation and go to charges. If there was a way t…
(Posted Jun 20, 2024 11:33 AM)
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Jun 20, 2024 11:33 AM |
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We go through daily to see if our guests have signed the renters agreement and provided ID.
https://uc.orez.io/w/files/47e99f56c0f34352b339e437f8929bf7
What if there was a way to visually see i…
(Posted Feb 14, 2024 10:40 AM)
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Feb 14, 2024 10:40 AM |
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Congratulations!!! Thank you for always being so responsive to all of our inquiries.
(Posted Jan 24, 2024 5:58 PM)
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Jan 24, 2024 5:58 PM |
