Alerts for Discount/Promo codes used
For marketing purposes, it would be AMAZING if we could track bookings based on a discount/promo code used, particularly in a certain time frame. Getting an alert for when a discount code is used would be great too!
Agreed! Once I start using more promos, I'll want to see how many times that code was used in a certain time frame.
These days, everything is related to influencers, commissions, and social media, and not having an easy way to see if the coupons were used to give commissions to our influencers has made us think that OwnerRez is not very up to date, which is very sad and frustrating.
These days, everything is related to influencers, commissions, and social media, and not having an easy way to see if the coupons were used to give commissions to our influencers has made us think that OwnerRez is not very up to date, which is very sad and frustrating.
[Another topic was closed as a duplicate of this topic (Report to track coupon/discount code usage by month or year)]
The Line Item Pivot report contains all of that information, and then some. It can be exported to Excel, allowing you to apply custom filters based on your preferences.
This, however, is not yet available:
Getting an alert for when a discount code is used would be great too!
As such, I'll leave this request open for voting for this reason.
Disregard my complaints, I searched rezzy help and it looks like this is available now! Yay!
Hey Julie,
Thanks for that feedback! Rezzy is absolutely correct. You can now set up a custom template and corresponding trigger to create a notification for yourself when a certain discount is applied on a booking!
(To quote Rezzy) Here's the setup:
- Create an email (or SMS) template addressed to yourself with whatever notification content you want - booking details, guest name, etc.
- Create a trigger: Type: Immediate, Event: Booking is created, then add Condition > Financial > Discounts > [your promo code].
- Set the Action to your notification template.
That trigger will fire and send you a message whenever a booking comes in with that discount code applied. More info on those financial trigger conditions can be found here - https://www.ownerrez.com/support/articles/triggers-setup-configuration#conditions-financial
This request should have been marked released well before now. Apologies to everyone that it was missed.
If we haven't quite met your expectations with what is available now, feel free to open a new request for voting!