The /v2/reviews API endpoint currently returns a 402 and requires the "WordPress Plugin + Integrated Websites" premium feature to be enabled. For those of us who don't use WordPress or the integrated website feature, this locks out a valuable data source behind an unrelated paywall.
My use case: I've built a Python script that pulls booking, payment, and guest data from the v2 API via Personal Access Token, then feeds it into an AI assistant (Claude by Anthropic) for financial analysis, pricing optimization, and operations management. The one critical gap is reviews.
What I'd use the reviews endpoint for:
- Automated review response reminders — right now I have to manually cross-reference checkout dates against each platform to find pending reviews. The API could tell me which bookings have reviews and which don't.
- Tracking review scores over time by property and channel — I run a duplex with 3 listings and need to see which unit's scores are trending up or down.
- Identifying guests who haven't left a review so I can follow up within the 14-day review window.
- Correlating review scores with operational changes (new amenities, updated messaging, etc.) to measure what actually moves the needle.
Current workaround: I pull departure dates from the bookings endpoint and generate a "recent checkout" list as a proxy for review reminders. It works, but I can't see actual scores, review content, or whether the guest reviewed at all.
The reviews data is already in OwnerRez — this request is simply to make the existing /v2/reviews endpoint accessible to API users without requiring an unrelated premium feature. Read-only access would be perfectly sufficient.
Anyone else pulling data from the API and wishing they could include reviews?
