Rule-based auto-assignment for Tasks

1 Vote Requested
Jess & Joe H
Jul 18, 2026 5:06 PM
Member for 2 years 6 posts

Request: Allow tasks to auto-assign to a specific team member based on task category (e.g., all "Maintenance" tasks → a designated staff member), similar to how Availability Rules or Triggers work elsewhere in the product.

Use case: We manage properties across 4 markets with different vendors per market. Every maintenance issue currently requires a human to manually open the task and assign it before the vendor can act — that's a delay we're trying to eliminate for urgent issues where minutes matter (no heat, lockouts, etc.).

Katie W
Jul 22, 2026 11:31 AM
OR Team Member Member for 3 years 278 posts

Thanks for sharing this idea with the community! Feature requests with more support tend to move up our list faster, so if there's anyone else who'd want this too, point them to this thread and encourage an upvote.