Show booking quote total in the guest's currency (or let the quote widget share its total with the page)

Katie W
54 mins ago
OR Team Member Member for 3 years 319 posts

[This topic has been merged with another topic (Enhancing International Guest Experience: A Suggested Feature for OwnerRez from a Former Lodgify User). All unique votes have also been merged.]

Oak Hill
1 hr ago
Member for 2 years 1 post

We get direct booking inquiries from guests in the UK, Europe, Canada and Australia. They see the quote in USD only and have to work out the total in their own currency themselves, which creates friction at the point of booking.

We checked with Support about options. What we learned:

- The Booking/Inquiry widget does not pass its quote total or currency to the page it sits on. It only sends layout messages (height, scroll, checkout redirect), so a currency converter on the same page can't read the price.
- Every version of the widget is an iframe.
- Guest Culture changes the currency symbol and number format but doesn't convert amounts, and each property shows prices in one currency.

What we'd like to see (any of these would help):

1. An option in the quote widget to show an approximate total in a currency the guest selects, clearly labeled as an estimate, with the booking still charged in the property's currency.
2. Or a postMessage event from the widget that includes the quote total and currency, so owners can build their own converter on the page.
3. Or an inline (non-iframe) quote display option.

Our current workaround is a separate currency converter widget with a note asking guests to type in the total themselves. It works, but it isn't linked to the quote.


If you have guests from other countries, please add your vote!

Or if you have found other work around, any advise would be much appreciated.

Thanks!

Katie W
54 mins ago
OR Team Member Member for 3 years 319 posts

[This topic has been merged with another topic (Enhancing International Guest Experience: A Suggested Feature for OwnerRez from a Former Lodgify User). All unique votes have also been merged.]