It would be great if we could see the current messages, as they are, but then have a way to see what is scheduled to be sent in the future. And maybe even a send now button to trigger it sooner.
Hey Wesley,
It wouldn't quite be an "inbox" anymore if we added those inline in the thread. 😕 While we do not have plans to implement this as written, there are some solutions in the system already.
You can view future scheduled messages on the Trigger Forecast page. The Trigger Forecast provides an overview of when messages will be sent by your upcoming triggers, allowing you to plan and manage your automated communications as needed. You can also view specific details about when/how a message will be sent or why it won't be sent.
You can access the Trigger Forecast by navigating to Settings > Messaging > Triggers and clicking on the Forecast button in the upper right corner of the screen.
Here is the link to our support center article with more information on this:
https://www.ownerrez.com/support/articles/triggers-setup-configuration#forecast
Additionally, for individual bookings, you can also see when Triggered Messages are scheduled by going to the Messaging tab of a booking. You can hovering over the Status column for each message to see specific details about when it will be sent or why it won't be sent. You are also able to preview the messages and have the option send immediately if needed.
If you'd like any assistance getting familiar with these features, please reach out to our Support team at help@ownerrez.com
