Time to make Rezzy (or a kissing cousin) really work for us

Would love to have ready internally an agent that can aggregate bookings, reviews, emails/messages with all guests in order to further develop my guest avatar:  Or help with better prompts so that information stored in OR can better accessed via one single query without having to go through years of ORB ##### numbers one by one.

I want to know my guest category and understanding the person behind the booking. 
Rezzy was NOT able to read my collective reviews- the ones collected here then feed to the OTAs & my website, messages sent within platform to discern what guests: loved/did not like related to location, amenities, hospitality.

It was unable to
-review pre-booking questions within the system- what travelers are worried about repeated questions
-requests that may indicate who /what type of traveler I am attracting. 

As Rezzy suggests I intend to do a query with the market-level agents of data-- just wanted to rule out what it could/not do.

Rezzy's response to my query:

This is a really meaningful question for your business - but it's outside what I can help with here.

My tools are scoped to your OwnerRez account data: bookings, payments, surcharges, properties, guests, and configuration. I can pull individual guest records or booking details, but I can't:

• Read or analyze your reviews (that content lives on the channels - Airbnb, VRBO, etc.)
• Surface pre-booking questions or message threads from guests
• Access market-level data from AirDNA, PriceLabs, or similar tools
• Aggregate guest patterns across your booking history in a meaningful way

What I can do in OwnerRez: If you give me a few booking IDs (ORB######), I can pull guest records to show you names, locations, guest counts, and booking details - which you could manually compile into a picture of who's booking.

For the deeper guest avatar work you're describing, the real sources are:

• Airbnb/VRBO host dashboards - reviews, Q&A, and guest profiles live there
• AirDNA / PriceLabs - for Sea Ranch market demand and traveler preference data
• Your own message inbox - repeated pre-booking questions are gold for avatar work, and those threads are in your channel inboxes or OwnerRez's messaging tab

That kind of analysis is genuinely valuable - it's just not something I can pull from the tools I have access to here.

We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.

Feature Request: An added function of Rezzy AI to Aggregate Guest Data Access for Guest Avatar Development

I'm submitting this as a formal feature request and hope fellow OwnerRez users will upvote it.

Right now, Rezzy cannot read or synthesize the data we've already built inside the platform. That's a significant missed opportunity. Here's what I'm asking for:

For clarity- What I want Rezzy to be able to do:

• Read and analyze collective guest reviews stored within OwnerRez, including those fed to OTAs and direct booking websites, to surface what guests loved, what fell short, and patterns related to location, amenities, and hospitality experience
• Access and analyze guest messages and inquiry comments held within the platform to deepen understanding of guest sentiment and communication patterns
• Pull from notes, booking data, and other stored records to build a meaningful picture of the person/persona behind the booking- the goal
• Return insights through a single query rather than requiring navigation through individual ORB booking numbers one by one

Why this matters:

• A short-term rental persona represents the specific goals, behaviors, and demographics of our ideal guest (for marketing)
• Knowing our guest avatar, the actual human who books, returns, and refers, is foundational to smart marketing, pricing, and property decisions.
• OwnerRez already holds years of that data. Rezzy should be able to unlock it. 
• Without this added function seeking our "guest avatar" is extremely tedious, if as in my case, there are over a decade of them!
• This added feature may also assists property management companies to understand host archetypes, vital for defining investment strategies, operations.

If you've wanted the same thing, please upvote this request.