Trigger Action - Be able to set the occurring time to 30 minutes

Status: Requested 24 Votes
Jason B
Mar 1, 2023 4:41 PM
Joined Jan, 2021 2 posts

We have our door code going out in an email to the guests at 2pm because the guests check in time is at 3pm. We are looking to make it at 2:30pm but we see that isn’t an option because they are set for every hour. We think that having it 30 minutes prior to their arrival would be a better feature. Even if there was a way to customize making it a time you preferred to have for the guests.

 

 

Palacio P
Mar 13, 2024 7:42 PM
Joined May, 2022 1 post

15 minutes would be better. 

Bri
Mar 13, 2025 12:37 PM
OR Team Member Joined Mar, 2022 360 posts

[Another topic was closed as a duplicate of this topic (Delaying triggers by minutes or hours)]

Kaiden F
May 9, 2025 11:06 AM
Joined Feb, 2025 7 posts

15 minutes would be good...

 

I still have not figured out how to send same day booking check in messages with a lock code. It usually takes 5-10 minutes after the booking is confirmed for the lock code to set and I need the check in message to delay till then. Otherwise, the lock code provided may be incorrect. As of now, I have to send same day booking check in messages manually which is a pain in the butt. Any recommendations?

Sarah F
Jul 11, 2025 4:40 PM
Joined Jul, 2025 0 posts

I would love to be able to control it by the minute (i.e. number of minutes before or after the trigger occurs). This is important to stagger messages, so they appear natural and not automated. Here are two scenarios:

#1: SMS in 2 messages: I have a few automated messages that are more than one sms message long. I would love to send the first part at 121 minutes before checkin and the second at 120 minutes before checkin.

#2: Delaying immediate responses. I would like to have an automated response to an inquiry. To make it not seem automated, I would delay the send by 2 minutes. Same for a booking received.

* This request includes making booking inquiry something that is not only immediate delay-able (it is not currently).

Bri
5 days ago
OR Team Member Joined Mar, 2022 360 posts

[Another topic was closed as a duplicate of this topic (be able to set trigger on the half hour)]

Bri
5 days ago
OR Team Member Joined Mar, 2022 360 posts

[Another topic was closed as a duplicate of this topic (Scheduled Trigger)]