Trigger event tied to when another message is sent.

2 Votes Requested
Fun Coast Rental
Apr 18, 2026 9:27 AM
Member for 5 years 26 posts

Being able to specify a trigger that fires once an email is labeled as "delivered" status.

Katie W
Apr 22, 2026 11:22 AM
OR Team Member Member for 2 years 160 posts

Hello!

Could you please expand a bit more on what you're looking to do? Is it that you want the trigger to send the template if another email template that's already been sent has been delivered to the guest?

Fun Coast Rental
Apr 22, 2026 11:56 AM
Member for 5 years 26 posts

That is correct. Let's say an email is sent, I'd like to request a trigger based on that event. Specifically, id like to have a trigger that sends a text message reminding guests that they have received the access instructions as soon as the access instruction email is sent.

Katie W
Apr 22, 2026 1:02 PM
OR Team Member Member for 2 years 160 posts

We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.

Katie W
Apr 29, 2026 11:06 AM
OR Team Member Member for 2 years 160 posts

Hello!

As a possible workaround, you could set up the SMS template with the same information as the email template, and create a trigger to send it at the same time as the email, or have the trigger send the SMS template after if you don't want them to be sent at the same time.