Trigger: need a condition for ALL lock codes generated for a reservation/unit

3 Votes Released
Kevin C
Jan 15, 2026 8:53 AM
Member for 10 months 1 post

There is currently no way to create a criterion for when ALL lock codes associated with a reservation/unit are successfully triggered. Currently, if just ONE lock is successfully generated (and others have failed), the trigger condition is met. 

So.. if you are in a multi-lock environment, you are exposed to incorrectly sending code messages to guests when the code wasn't generated. 

Tech support confirmed that an ALL condition is currently not available and a "feature request" must be submitted so multi-lock businesses can use this item correctly.  This isn't so much a feature request but to correctly implement a multi-lock environment that is advertised and supported.

Bri
7 days ago
OR Team Member Member for 4 years 707 posts

We've adjusted the existing trigger condition (Code Generated Successfully) to wait for all door codes to generate. Now triggers wait until all door codes for a booking are successfully generated before firing.

We will likely expand on this in the future and add another condition for "Any Code Generated" as well, but that would come at a later date.