Trigger on Incoming Review Based on Criteria

Status: Released 7 Votes
Julie B
May 17, 2024 4:20 PM
Joined Feb, 2017 13 posts

We would like a trigger to fire based on a 1 to 3 start review received from the guests.  This will alert us that there is a issue with the condo and may be resolved before a 1-3 start review is received again.  

Donaven B
Aug 28, 2024 10:42 AM
Joined Aug, 2022 40 posts

This is badly needed and one of the functions I miss from my old PMS.  I want to run a trigger based on a 5 star review, but no review triggers are available as best I can figure.

Bri
Mar 25, 2025 8:26 AM
OR Team Member Joined Mar, 2022 285 posts

[Another topic was closed as a duplicate of this topic (Invite Well Reviewed Guests to Direct Booking Site)]

Bri
May 21, 2025 2:12 PM
OR Team Member Joined Mar, 2022 285 posts

Review based conditions for Triggers and Tag Automations dropped in today's release! You now have the following options:

Donaven B
May 21, 2025 2:17 PM
Joined Aug, 2022 40 posts

Review based conditions for Triggers and Tag Automations dropped in today's release! You now have the following options:

by Bri – May 21, 2025 6:12 PM (UTC)

This is wonderful news.  Thanks.