Triggers based on days since booking originated

Status: Requested 0 Votes
Cory S
Feb 8, 2025 2:11 PM
Joined Dec, 2024 11 posts

In absence of an easy visual cue on calendars for missing renter agreements (without the extra steps of setting filters) it would be helpful to have a trigger set for the conditions of: booking originated X days ago and renter agreement is not complete, so messages to hosts / guests can be sent. A second use case would be for last minute bookings: I send messages to cleaners for new bookings and also a reminder a week before, but if the booking is last minute, I could set a condition to not send the reminder if the booking was only created X days ago.

Paul W
Feb 9, 2025 11:10 AM
OR Team Member Joined Jun, 2009 863 posts

booking originated X days ago and renter agreement is not complete, so messages to hosts / guests can be sent

Hey Cory, I believe you can already do what you're asking. Take a look at the following screenshot. I created a trigger that is sent 5 days after the booking is created if the renter agreement is still not signed:

A second use case would be for last minute bookings: I send messages to cleaners for new bookings and also a reminder a week before, but if the booking is last minute, I could set a condition to not send the reminder if the booking was only created X days ago.

For this, we would need to add Booking Originated Days Ago condition like there is for Booking Arrival Days From Now.

Cory S
Feb 9, 2025 11:16 AM
Joined Dec, 2024 11 posts

Thanks for posting this. I'll add the agreement reminder! If a more general trigger option is available in the future, that would be great. Thank you.