UI: Ability to refresh inbox by "pulling up" (or add a Refresh button)

Status: Requested 2 Votes
Michael K
Jul 23, 2025 12:10 PM
Joined May, 2025 6 posts

I have OR installed as an "app" on my phone. If I go into an Inbox conversation there is only one way to refresh that page -- by scrolling way up (to reach start of conversation) and then "pull down" the page to trigger the refresh. Not very convenient when conversation is couple of screens long -- having to scroll way up every time you want that page to refresh.

 

... or reverse the order of messages (so that most recent ones are at the top)

Bri
Jul 30, 2025 1:30 PM
OR Team Member Joined Mar, 2022 389 posts

Hey Michael,

Thanks for submitting this request!

I'm curious though, is it that a new message received in the inbox is not automatically refreshing the view for you? If that's the case, we'd like to investigate that further. I believe it should be auto refreshing. We can have our escalation teams look into this to see what's going on.

Please write an email to help@ownerrez.com so that our Helpdesk team can take a closer look. Screenshots and links are always helpful!

Michael K
Jul 30, 2025 1:53 PM
Joined May, 2025 6 posts

It probably does refresh eventually, but when you write a reply and it sits on a screen for 5 seconds marked "Queued" -- you tend to force refresh to see if it was sent or not. Auto-refresh doesn't seem to refresh fast enough (for me).

(this request was posted here after I ran it by help@ownerrez.com)