I would like to submit a feature request for better user tracking/audit history within OwnerRez.
Any time someone sends a message, types a note, edits a reservation, updates charges, adds/removes fees, changes owner statement items, or makes any kind of adjustment in the system, it should automatically show who made that change.
Ideally, the system would tag the action with the user’s login name, initials, or staff profile, along with the date and time the action was made.
This would be very helpful for accountability and internal tracking, especially when multiple team members are working in the same account. It would allow us to clearly see who added a note, who sent a message, who changed a charge, and when the change happened.
Right now, it can be difficult to know who made certain updates, which creates confusion when trying to follow up with guests, owners, or staff. Having a clear audit trail would make the system much easier to manage and would help prevent mistakes or miscommunication.
