Websites: Add a Cancellation Policy

Status: Requested 6 Votes
Alece
Feb 14, 2025 2:14 PM
Joined Jan, 2020 251 posts

I'm building a Wordpress website to take things to the next level from my current OR hosted site. It is *shocking* to me that as of right now there is no way to display the cancellation policy on each property page. To my knowledge, there is not a shortcode or widget that allows for this. This is so crucial for transparency and clarity with guests. PLEASE ADD THIS VITAL FUNCTION.

Matt K
Feb 17, 2025 1:44 PM
Joined Dec, 2020 31 posts

Our number one question is "what's your cancellation policy?" We waist so much time and resources with this question. A simple faq page template for hosted sited and short code for it should be a simple thing to get done.

Abbie E
Mar 26, 2025 2:12 PM
Joined Nov, 2023 1 post

Agreed. We have the same issue.

Alece
2 days ago
Joined Jan, 2020 251 posts

I have still not found a workaround for this besides manually copy/pasting on each property page and remembering to update it there any time we make changes to it within OR. I'm so perplexed why this doesn't exist yet either as a widget or as a shortcode. On the backend of OR, it must already exist somewhat in shortcode form as it's inserted on legal agreements. Please make this accessible to us as a property shortcode that could be inserted onto WP websites!