When "Ask Rezzy" identifies a bug, have it create an internal ticket for OR support

1 Vote Requested
Alece
3 hrs ago
Member for 6 years 381 posts

I am dealing with an issue regarding Rezzy schedules not working as they should. I tried the "Ask Rezzy" feature to ensure I wasn't missing something. Sure enough, it flagged it as likely a bug and instructed me to email support (which I already had). I wish in instances like this where Rezzy itself identifies a bug, that Rezzy could flag it for the engineers or open an internal ticket. It would sure help streamline things and make it possible for us to get quicker responses and resolutions. 

Please add a way for us to Rezzy to open an internal ticket or flag bugs for the support/engineer team -- similar to how it can create tasks for us.