Feature Requests

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Collect Photo ID Option in Rental Agreement 198 replies

Edelweiss-Cabin
Sep 1, 2022 10:29 PM
Joined Feb, 2022 2 posts

Hi, Ken ...

This has less to do with functionality as it does to do with liability.

If an owner offers a high-risk amenity -- like a swimming pool or a fireplace -- requiring initials is evidence that the owner emphasized this risk, and that the renter in turn acknowledged it.

I can highlight risks such as these in my rental agreement with bold type. But requiring a renter to acknowledge that s/he understands what the cautions are ensures they can't claim ignorance should a problem arise.

So please consider some initialing option within the rental agreement.

 

Collect Photo ID Option in Rental Agreement 198 replies

Ken T
Sep 1, 2022 10:14 PM
OR Team Member Joined Aug, 2019 1704 posts

No, there is no functionality for initialing the rental agreement.  It's not needed, because the agreement is one single electronic document rather than multiple separate physical pages as with a printed-paper agreement, where each page needs to be initialed so someone sneaky doesn't slip an extra one in there.  Electronic agreements don't have this problem.

Collect Photo ID Option in Rental Agreement 198 replies

Elite Coastal
Sep 1, 2022 8:38 PM
Joined Oct, 2021 10 posts

I am unaware of this feature to initial sections of the RA, and do not see it mentioned in the OR Help files. I only see initials as a requested feature here - https://www.ownerrez.com/forums/requests/support-initials-within-the-rental-agreement-form

If this is an active feature, could you please provide some direction on where to find documentation to implement this feature?

Remove minimum gap restrictions on approaching vacancies 6 replies

TYB Homes
Sep 1, 2022 2:20 PM
Joined Mar, 2021 1 post

Completely agree. It would be great to have this feature. 

Booking.com LoS discounts 1 reply

Chris Hynes
Sep 1, 2022 11:19 AM
OR Team Member Joined Oct, 2012 1403 posts

OwnerRez doesn't currently create promotions in booking.com as their schema is quite different and more limited than the discount structure in OwnerRez.

Instead, create a promotion or derived rate on the booking.com side, based on the normal nightly rate that OwnerRez is pushing. Then the promotion will be applied to bookings if applicable.

Booking.com LoS discounts 1 reply

Maarten H
Sep 1, 2022 11:08 AM
Joined Jul, 2022 21 posts

One major improvement for me would be if I could set up Length of Stay discounts for Booking.com

OR documentation indicates this is not possible, but when looking at Booking.com's Promotion API documentation it looks (to me, not a techie), that it should be possible.

https://connect.booking.com/user_guide/site/en-US/con-faq-promotions/

 

 

Customize the Booking Overview screen with custom fields 0 replies

Alece
Aug 31, 2022 2:57 PM
Joined Jan, 2020 220 posts

I would love the ability to customize the Booking Overview screen (first screen visible when clicking into a booking from the calendar) with helpful information from the Custom Fields that we have incorporated into the booking process. For instance, guests type in the reason for their visit via a Custom Field. Being able to select that specific field to be visible on the Booking Overview screen would make it muuuuch easier and streamlined for various processes on our end. 

Remove minimum gap restrictions on approaching vacancies 6 replies

Gorkem B
Aug 31, 2022 11:55 AM
Joined Apr, 2022 1 post

this will be great to have, agree 100%

Remove minimum gap restrictions on approaching vacancies 6 replies

Tufan B
Aug 31, 2022 11:52 AM
Joined Oct, 2018 32 posts

This is a problem for me too. Feature will allow for more bookings.

Remove minimum gap restrictions on approaching vacancies 6 replies

Haydar B
Aug 31, 2022 10:29 AM
Joined Jan, 2018 9 posts

I would like to request to remove minimum gap day requirements on vacancies closer than a set date. For example if I have a 3 day vacancy within 7 days, and if my minimum stay requirement is 2 days, and I have a "do-not-allow 1 day gap" requirement, in order to increase my chances of getting bookings at the last minute I would like to remove the minimum gap day requirement for that duration, but not for vacancies out in future.

Collect Photo ID Option in Rental Agreement 198 replies

Shay G
Aug 31, 2022 8:12 AM
Joined Jun, 2019 12 posts

I’ve been collecting guest ID’s at the time of booking via HelloWorks since 2019 and not once have we had a guest not comply or complain. When my HelloWorks account expires, I’ll use the process OR has established.

Collect Photo ID Option in Rental Agreement 198 replies

Shay G
Aug 31, 2022 8:08 AM
Joined Jun, 2019 12 posts

The feature for initials in the Rental Agreement already exists.  

Allow exceptions to gap night and minimum or maximum night rules on specific dates bases 7 replies

Maarten H
Aug 31, 2022 2:21 AM
Joined Jul, 2022 21 posts

Great! And booking window too?

Thank you 

Markup Travel Insurance 2 replies

CWV
Aug 30, 2022 9:58 PM
Joined Nov, 2019 63 posts

@High Mountain PM - sign up for a PM account with Rental Guardian.  They will give you a site for guests to book there or you can add a link to purchase at the time of booking.  Our branded site Rental Guardian set up: https://coastalwaves.rentalguardian.com/.  By selling it yourself you get to keep a good chunk of it as commission, 30% I think. You have to turn off the Travel insurance option during the reservation portion and enter your own verbiage and link.   Be forewarned....since it will not get added to the reservation in the charges or transactions it is a pain to keep up who purchased it and who did not.  I did it this way for a year then gave up managing this when we went from 20 to 40 properties.  But I do still ask guests to purchase travel insurance through us directly with the reservation confirmation and a few other email triggers with this verbaige

"  If you have not added Travel protection to your reservation, we highly suggest doing so at this time. We offer 2 levels of coverage. The first and the one we recommend is Play Travel Protection CFAR, Cancel for Any Reason, policy (10.8% of rental cost), and the second is the standard Play Travel Protection Policy (7% of rental cost)..."

Weigh if the extra $ vs time is worth it for you.

Collect Photo ID Option in Rental Agreement 198 replies

CWV
Aug 30, 2022 9:25 PM
Joined Nov, 2019 63 posts

Thank you, thank you, thank you......just need initials feature legal agreement - :) 

 

Allow exceptions to gap night and minimum or maximum night rules on specific dates bases 7 replies

Shawn H
Aug 30, 2022 5:48 PM
OR Team Member Joined Aug, 2021 288 posts

Changeover overrides are also planned.

Batch edit discounts & surcharges 0 replies

Maarten H
Aug 30, 2022 12:32 PM
Joined Jul, 2022 21 posts

Feature Request 

It would be great if we could batch edit Discounts and Surcharges to change things like their Season or ranking Position.

 

 

 

Collect Photo ID Option in Rental Agreement 198 replies

ILia K
Aug 29, 2022 7:57 PM
Joined Jun, 2019 3 posts

Thanks!

Collect Photo ID Option in Rental Agreement 198 replies

Ken T
Aug 29, 2022 5:25 PM
OR Team Member Joined Aug, 2019 1704 posts

There is not - but, it's being discussed for v2.

Allow exceptions to gap night and minimum or maximum night rules on specific dates bases 7 replies

Scott J
Aug 29, 2022 2:27 PM
Joined Mar, 2019 211 posts

Yes!

Allow exceptions to gap night and minimum or maximum night rules on specific dates bases 7 replies

Maarten H
Aug 29, 2022 1:54 PM
Joined Jul, 2022 21 posts

I would suggest, for similar last minute situations, to also be able to overrule the booking window rules.

For instance, I have a standard 3-day booking window to be able to prepare the house, but if I have the house ready and I want to put 1 night on the market for the next day, I would like to be able to overrule that for that particular date.

 

 

Check-In & Out Allowed Days 34 replies

Ken T
Aug 28, 2022 6:57 PM
OR Team Member Joined Aug, 2019 1704 posts

Yes, this is planned for the fairly near future.

Check-In & Out Allowed Days 34 replies

Jay M
Aug 28, 2022 6:52 PM
Joined Dec, 2021 2 posts

For sure you should vote if you haven’t already - this should be a feature 

Trigger For Exact Day of Week Trash Reminders 60 replies

Norman H
Aug 28, 2022 6:13 PM
Joined Nov, 2020 1 post

Agreed.  Want this feature

Collect Photo ID Option in Rental Agreement 198 replies

Kim E
Aug 28, 2022 4:46 PM
Joined Feb, 2022 7 posts

I see this feature is released which is wonderful! I was wondering if there is a way to allow for multiple ID image uploads. I have the need to collect the Driver's license for every potential golf cart driver, who might be using our golf cart, while staying at our vacation rental. Ideally, I'd like to collect the photo ID of the agreement signer. And then send a link at a later date, for others to upload their IDs securely. As I don't want to hold up the agreement signing process, while they wait to collect DL photo from everyone in their party.

Thanks!

Check-In & Out Allowed Days 34 replies

Katie and Sean B
Aug 28, 2022 4:45 PM
Joined Feb, 2022 10 posts

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

Check-In & Out Allowed Days 34 replies

Michele R
Aug 28, 2022 4:42 PM
Joined Nov, 2019 1 post

I totally agree with you Dori123!  That's why I went looking for this function, too.

 

Check-In & Out Allowed Days 34 replies

Katie and Sean B
Aug 28, 2022 4:40 PM
Joined Feb, 2022 10 posts

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

Check-In & Out Allowed Days 34 replies

Katie and Sean B
Aug 28, 2022 4:39 PM
Joined Feb, 2022 10 posts

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

Check-In & Out Allowed Days 34 replies

Dori123
Aug 28, 2022 4:00 PM
Joined Sep, 2020 90 posts

I would like to be able to block EITHER check in or check out on specific days (like Christmas). I don't care if people are doing one or the other on the holidays, but I want to prevent my cleaning crew from doing a flip on holidays. Please consider implementing; this seems like easy coding and would be super helpful! 

Thanks