Topic	Posted
General Help and Questions » Setting Check-in and Check-out times for erental lock codes Sure thing, go over to the Rules section of each property and you can set the check in and check out times there. That'll set the default times for the property, and then you can override specific bo… (Posted Jun 4, 2019 11:29 AM)	Jun 4, 2019 11:29 AM
General Help and Questions » Early Check-In/bag dropoff. You can see these visually on the calendar because of the red lines at the beginning or end of a booking respectively, but we don't currently have rules based logic on them. We may do some rules at s… (Posted Jun 1, 2019 5:59 PM)	Jun 1, 2019 5:59 PM
General Help and Questions » Recommendations on a smart lock? Yep, it's a tradeoff for sure. eRentalLock is nice because you can generate the codes automatically in OwnerRez (based on the algorithm) but it doesn't require a Wifi connection. I use that at a coup… (Posted Jun 1, 2019 5:56 PM)	Jun 1, 2019 5:56 PM
General Help and Questions » Field Codes The insert field popup shows whatever is relevant to the current template. Note that there are different tabs of information there (property, booking etc) where the check in info would be related to … (Posted Jun 1, 2019 5:53 PM)	Jun 1, 2019 5:53 PM
General Help and Questions » Hosted website glitch? Yep, the holiday list right now is official federal holidays, but there are so many more lists we could add. Do you know of a standard list of vacation rental industry holidays for US or elsewhere? T… (Posted Jun 1, 2019 5:52 PM)	Jun 1, 2019 5:52 PM
General Help and Questions » ARDi damage insurance Yes, you can have a different coverage per property. For bookings in the same property it has to be the same coverage, but different properties can be different. (Posted May 31, 2019 3:47 PM)	May 31, 2019 3:47 PM
General Help and Questions » Amenities question Ahh, good catch. Those were still displaying in some cases when the text was empty or zero length string even though there wasn't a value entered. Fixed. (Posted May 30, 2019 9:44 PM)	May 30, 2019 9:44 PM
Feature Requests » Quickbooks Desktop No current plans for direct integration with QuickBooks desktop. We do have some users doing that by using the booking, payment, line item/lineitem pivot detail reports, exporting them to Excel, and … (Posted May 30, 2019 9:30 PM)	May 30, 2019 9:30 PM
General Help and Questions » Hosted website glitch? Yep, those are driven off the holidays you select in the system. Go to Settings > Holiday Lists and subscribe to some (and/or add your own custom holidays). (Posted May 30, 2019 9:28 PM)	May 30, 2019 9:28 PM
General Help and Questions » Listing pictures No ETA yet, still in the dev queue. (Posted May 30, 2019 9:27 PM)	May 30, 2019 9:27 PM
General Help and Questions » Templates and Triggers and Reports, o my! Yep, great questions and will answer right here for the edification of everyone! Answers: 1) The built in templates trigger when the associated event occurs in the system. Most of them, like dates c… (Posted May 25, 2019 7:47 PM)	May 25, 2019 7:47 PM
General Help and Questions » Description field - heading 3s - bolding not working? Ahh, I see what's going on. The editor theme is slightly different than what's on the hosted site. The hosted site headers are a medium bold, not the very heavy bold shown in the editor. To my eye th… (Posted May 25, 2019 7:29 PM)	May 25, 2019 7:29 PM
General Chat » Under Properties in Booking Area - errors Good catch, we will get those fixed. (Posted May 23, 2019 12:36 PM)	May 23, 2019 12:36 PM
General Help and Questions » how do I disable Send Security Deposit Request To Guest They are off by default for imported bookings, however looks like you did a batch update a couple weeks ago when updating some secdep settings which turned them back on. I skipped the reminders agai… (Posted May 23, 2019 12:35 PM)	May 23, 2019 12:35 PM
Feature Requests » minor request - Br floor That's a good idea... however, putting it into the name like you're doing will transfer over to OTA's while a custom field we add wouldn't. (Posted May 23, 2019 12:29 PM)	May 23, 2019 12:29 PM
General Help and Questions » Description field - heading 3s - bolding not working? Which property are you having issues with? I'll have a look. (Posted May 23, 2019 12:28 PM)	May 23, 2019 12:28 PM
General Help and Questions » Expedia not recognized as an OTA If you add a custom channel called "Expedia" it will match that up. We've got a planned overhaul to split the "channel" and "listing site" concept so it's a two level thing which will solve this iss… (Posted May 17, 2019 12:53 PM)	May 17, 2019 12:53 PM
General Help and Questions » Channel bridge We may do TripAdvisor channel bridge as well, do you get a lot of bookings from them? We have held off thus far on the rate push because they only support seasonal rates and the current channel bridg… (Posted May 17, 2019 8:28 AM)	May 17, 2019 8:28 AM
Developer Community » Kaba locks support Both of them had said their API would be ready for integration, but we are still waiting on them to complete the API. (Posted May 17, 2019 8:27 AM)	May 17, 2019 8:27 AM
Developer Community » Kaba locks support We are under active development and projecting release in June. (Posted May 16, 2019 5:37 PM)	May 16, 2019 5:37 PM