Topic	Posted
General Help and Questions » Secdep via CC hold + insurance vs traditional damage deposit Yep, we're working on it! Everything has to be rejiggered a bit so the numbers all add up. We have released the TI update where guests can alter the amount, so that side is better now. (Posted Jan 4, 2019 7:06 PM)	Jan 4, 2019 7:06 PM
General Help and Questions » Damage Protection on Channel Bridge Imports That's an interesting point... channel bridge could override the iCal setting if it is bringing in a booking. That's not quite intentional. Do you want to have that applied or not? I can look into t… (Posted Jan 4, 2019 7:05 PM)	Jan 4, 2019 7:05 PM
General Help and Questions » Channel Bridge vs iCal feed for VRBO The iCal and channel bridge items are correct. The setting VRBO email address to the OR property email is for inquiries and lets you respond to an inquiry from OwnerRez. You can't quote from OwnerRe… (Posted Jan 4, 2019 7:04 PM)	Jan 4, 2019 7:04 PM
General Help and Questions » Tax question This all depends on your locality and to some extent how you set up the business (cash vs accrual etc). Many taxing authorities give you the option to choose when you report (date booked, date of pay… (Posted Jan 4, 2019 8:51 AM)	Jan 4, 2019 8:51 AM
General Help and Questions » Sending emails to guests Inquiries are oriented around that response. You can go to an inquiry and "answer again", but the main purpose is to get an initial response (or perhaps hook up to an autoresponder). We don't have tr… (Posted Jan 4, 2019 8:46 AM)	Jan 4, 2019 8:46 AM
General Help and Questions » Channel Bridge vs iCal feed for VRBO Yep, that's exactly right. You want to do both -- the iCal because it'll get the calendar blocked automatically, and then the channel bridge because it brings in more detail and can send the "on crea… (Posted Jan 4, 2019 8:45 AM)	Jan 4, 2019 8:45 AM
Feature Requests » When sending an ad-hoc (not scheduled) email, set default for "Send me a copy too" to "Unchecked" Yep, this is something we plan to overhaul. Later this year we're going to be working on a unified inbox/messaging that pulls in everything from everywhere into OwnerRez and at that point we'll smoot… (Posted Jan 4, 2019 8:44 AM)	Jan 4, 2019 8:44 AM
Developer Community » Kaba locks support No ETA yet, but we have gotten the API details from them. (Posted Jan 4, 2019 8:43 AM)	Jan 4, 2019 8:43 AM
General Help and Questions » ical - can party size (adults/children) be included? To do this on the iCal, enable add a custom link with the "Show a full description of the booking on each event" option enabled. That'll show the guest count but not the contact info. Another option… (Posted Jan 4, 2019 8:43 AM)	Jan 4, 2019 8:43 AM
General Help and Questions » Reviews Widget - Property names aren't showing Ahh, yep, you have to map first. Everything else looking good now? (Posted Jan 4, 2019 8:40 AM)	Jan 4, 2019 8:40 AM
Feature Requests » Simpler Way to Enter Rates Good point, added! (Posted Jan 4, 2019 8:39 AM)	Jan 4, 2019 8:39 AM
Feature Requests » couple of enhancement ideas Yep, the multiple payments is in the dev queue. Don't have an ETA yet though. (Posted Jan 4, 2019 8:38 AM)	Jan 4, 2019 8:38 AM
General Help and Questions » Getting Started Questions/Concepts Yep, that's how we started with OR back in the day, actually -- a couple of us got vacation rentals back in 2009 and being developers figured we'd put together some software. Back then there wasn't m… (Posted Dec 28, 2018 6:53 PM)	Dec 28, 2018 6:53 PM
General Help and Questions » Privacy Notice - Hosted Website The way to do this is to create a custom page, and then set "Hide Tab" under the options at the bottom. That way you can put some content on there, but it won't show on the tabs at the top. Then go … (Posted Dec 21, 2018 10:41 PM)	Dec 21, 2018 10:41 PM
General Help and Questions » ADA, WCAG 2.0 We make the sites as standards compliant as we can, and we're always improving -- accessibility is never a once and done sort of process. If you see something that doesn't work in a screenreader, let… (Posted Dec 20, 2018 5:48 PM)	Dec 20, 2018 5:48 PM
General Help and Questions » Govt Picture IDs -for EACH adult? Personally, I don't ask for ID on every booking, just if it seem scammish or otherwise high risk. Anybody else on the forums want to pile on with some advice? I think it's overkill to ask for ID's f… (Posted Dec 20, 2018 9:06 AM)	Dec 20, 2018 9:06 AM
General Help and Questions » Property Address field definitions - complex situation Yep, individual properties is the best way to do it. You can set up calendar imports for mutual blockoff so that when the main properties is booked the individual unit properties are blocked off and … (Posted Dec 20, 2018 9:04 AM)	Dec 20, 2018 9:04 AM
General Help and Questions » hourly? add-on booking? Our property calendar only goes down to the night, and there's a lot of stuff built round that. If you're doing multiple intraday bookings, you'd need to use a different method. If you are only doing… (Posted Dec 20, 2018 9:01 AM)	Dec 20, 2018 9:01 AM
General Help and Questions » Exporting Ownerrez calendar to Booking.com Booking.com recently introduced a bug on their iCal where they don't support secure (https) iCal links. Change the beginning of the iCal URL to http:// instead of https:// and it'll get round that i… (Posted Dec 20, 2018 8:58 AM)	Dec 20, 2018 8:58 AM
Feature Requests » Add Long Term Rental Feature If you want to show a secondary point of contact on both leases, leave the primary one as the contact on the booking. Then add a secondary POC name using a custom field: https://www.ownerrez.com/supp… (Posted Dec 19, 2018 12:42 PM)	Dec 19, 2018 12:42 PM