Chris Hynes
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Blog » Quick Quote enhancements, event triggers, trigger criteria, Blocked-Off Time messages, 'available property' field codes & moreThis was a display issue on the editor. We've fixed it this morning and everything should be fine there now. It was showing the default value instead of the selected value when you went to edit, but … (Posted Nov 2, 2016 7:51 AM) |
Nov 2, 2016 7:51 AM |
General Help and Questions » Triggered payment reminder when payment due is 0Yep, and that makes perfect sense. The built-in payment reminder emails are only for the case where payment isn't scheduled -- for example when none or partial payment has been made by check, or payp… (Posted Oct 25, 2016 2:57 PM) |
Oct 25, 2016 2:57 PM |
General Help and Questions » Triggered payment reminder when payment due is 0Yeah, you definitely deserve an award for finding all the quirkyness! We should have a user badge for "Test Pro" or something that shows up on your forum account. ;-) I see what's going on here thou… (Posted Oct 25, 2016 12:37 PM) |
Oct 25, 2016 12:37 PM |
General Help and Questions » Field definitions - issue with line spacingLooks like you have your field definitions set to "Rich Text". That allows you to do a multiline editor on the field, but then the result is not going to merge in smoothly. Looks like the fields val… (Posted Oct 25, 2016 9:08 AM) |
Oct 25, 2016 9:08 AM |
General Help and Questions » Triggered payment reminder when payment due is 0Hmm. You're right, that shouldn't happen. There are checks in the system to only send if there is an amount due, although we are working on an overhaul of the triggers right now so its possible somet… (Posted Oct 25, 2016 9:05 AM) |
Oct 25, 2016 9:05 AM |
General Help and Questions » 3rd Party Alerts and AirBnB Calendar ImportAhh, good point. Right now only the owner notifications can be sent. I'll work on a hotfix to add the third party alerts as well. (Posted Oct 12, 2016 10:56 AM) |
Oct 12, 2016 10:56 AM |
General Help and Questions » Min night stay per SeasonYep, I had responded from your account after I was testing the holiday settings :-o. Fixed it now so I don't sully your good name ;-). Yes, "unsubscribe" is what I meant. As long as you don't have a… (Posted Oct 5, 2016 7:50 PM) |
Oct 5, 2016 7:50 PM |
General Help and Questions » Min night stay per SeasonI see exactly what's going on here... we have separate settings for minimum nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's pickin… (Posted Oct 5, 2016 7:31 PM) |
Oct 5, 2016 7:31 PM |
General Help and Questions » getting server error messageYou caught us during an update deployment last night. This problem affected quote charge editing only, not booking charges. It's now fixed. Let me know if it works on your end. (Posted Sep 25, 2016 7:11 AM) |
Sep 25, 2016 7:11 AM |
General Help and Questions » Google SitesLooks like Google Sites doesn't allow iframes in their HTML box: https://support.google.com/sites/answer/2500646?hl=en - Our widgets use an iframe to embed the content in your site, so they won't wor… (Posted Sep 24, 2016 6:04 PM) |
Sep 24, 2016 6:04 PM |
General Help and Questions » ReportsThere should be a "Last Month" value near the bottom of the period selector. That's a bit confusing with some being called "Previous 3 months" and then that being "Last Month", so I'll see if we can … (Posted Sep 14, 2016 8:45 AM) |
Sep 14, 2016 8:45 AM |
General Help and Questions » Where do I view the rates by property?Yep, it is highly requested. Were you able to get the main rates view filtered by property? That should help, at least. You can also sort that table by season as well, to see the rates in chronologi… (Posted Sep 13, 2016 6:32 PM) |
Sep 13, 2016 6:32 PM |
Blog » Two Way Calendar (iCal) Sync and Convert Block to BookingWe don't have a button for that yet, but it is coming in the next hotfix (sometime this week). (Posted Sep 10, 2016 6:07 PM) |
Sep 10, 2016 6:07 PM |
General Help and Questions » Where do I view the rates by property?Good question! We don't have a separate rate sheet yet, but we're working on it. In the meantime, you can go to the rates section and filter it by property to see everything that applies to a proper… (Posted Sep 7, 2016 9:11 PM) |
Sep 7, 2016 9:11 PM |
General Help and Questions » Why enter Description, Amenities, Photos, etcWe don't have a full doc on those, but the defaults are usually good -- let me know if you've got any additional questions here. Bedroom restrictions is for properties that have different rates base… (Posted Sep 7, 2016 7:52 PM) |
Sep 7, 2016 7:52 PM |
General Help and Questions » Initial Setup QSorting by period is now available on both seasons and rates. (Posted Sep 6, 2016 7:37 PM) |
Sep 6, 2016 7:37 PM |
General Help and Questions » Widget warnings when invalid data is entered?The widgets give warnings as soon as the guest clicks the Book Now or Send Inquiry button. We don't do it inline as data is entered as guests will often adjust things, and also because the rules are … (Posted Sep 6, 2016 12:54 AM) |
Sep 6, 2016 12:54 AM |
General Help and Questions » Initial Setup QThat's a good point. It's a bit complex because there are specific dates and seasonal dates types, but I think we could sort by the date including year and it would work. I've got a hotfix in testin… (Posted Sep 5, 2016 7:05 PM) |
Sep 5, 2016 7:05 PM |
General Help and Questions » Pricing HelpAhh, OK. So theoretically 3 nights and 4 nights could be the same price. I'll take a look an come up with a suggestion. (Posted Sep 5, 2016 5:46 PM) |
Sep 5, 2016 5:46 PM |
General Help and Questions » Pricing HelpIf its a min 3 nights rule, you can do it this way:: - Go into the property Rules section and set Total Nights Between 3 and <blank> under "Length Restrictions". That rule will apply the min nights … (Posted Sep 5, 2016 2:15 PM) |
Sep 5, 2016 2:15 PM |