Topic	Posted
Feature Requests » SMS/Quote - how to trigger? Yep, still in the plan, but we haven't gotten to it yet. I moved this to the features forum so it can be tracked better and voted on :-) (Posted May 7, 2021 6:41 PM)	May 7, 2021 6:41 PM
Feature Requests » Quote Email/SMS/Channel Triggers [Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/smsquote-how-to-trigger)] (Posted May 7, 2021 6:41 PM)	May 7, 2021 6:41 PM
General Help and Questions » Walk through of incorporating guest name and ages other than primary into rental agreement To capture additional information, add custom field definitions and mark them for entry during reservation and renter agreement signing. Here's an article that walks you through: https://www.owner… (Posted Apr 27, 2021 7:46 PM)	Apr 27, 2021 7:46 PM
General Help and Questions » Channel Bridge - AirBnB Financial Error Yep, the currencies should all match for sure. Looks like the guest fee could be affected by a display setting that's showing USD in some cases. We tracked down a native price field that's got the un… (Posted Apr 27, 2021 7:24 AM)	Apr 27, 2021 7:24 AM
General Help and Questions » Verify Email / Domain Just wanted to let you know the update to allow .co.uk has been released. (Posted Apr 17, 2021 5:57 PM)	Apr 17, 2021 5:57 PM
Feature Requests » AirBnb API Offline Security Deposits Request Airbnb blocks links before booking, but after booking links should go through. If the links still aren't going through after booking, send a help ticket with the specific conversation where you're h… (Posted Apr 17, 2021 8:22 AM)	Apr 17, 2021 8:22 AM
General Help and Questions » Is API integration necessary? Not "necessary" but it makes things a lot easier once you get it set up. Change settings once in OwnerRez, they sync out to the channels automatically, bookings come into OwnerRez automatically with … (Posted Apr 16, 2021 7:52 PM)	Apr 16, 2021 7:52 PM
General Chat » Example Websites Having OwnerRez Integrated Yep, SquareSpace works with OwnerRez! Follow this guide: https://www.ownerrez.com/support/articles/squarespace-widgets (Posted Apr 16, 2021 5:16 PM)	Apr 16, 2021 5:16 PM
Feature Requests » AirBnb API Offline Security Deposits Request The system won't automatically send a request, but if the guest agrees you can go to their booking in OwnerRez and request a security deposit on the Transactions tab. (Posted Apr 15, 2021 8:03 PM)	Apr 15, 2021 8:03 PM
Feature Requests » AirBnb API Offline Security Deposits Request There isn't a way for Airbnb to send over the credit card info. However, you can send out the security deposit request form as early as you want -- even at booking. If the secdep is currently due, t… (Posted Apr 13, 2021 6:11 PM)	Apr 13, 2021 6:11 PM
General Help and Questions » Rates Widget Issue This is happening because the seasons are actually all overlapping. They're "Recurring" type seasons which recur every year. You've named them 2021 and 2022, but the date ranges are actually recurrin… (Posted Apr 12, 2021 8:41 AM)	Apr 12, 2021 8:41 AM
Developer Community » Query the Guest object? Yep, that API is pretty old and we're working on an update. I'll send you some details on an alternate API you can use in the meantime. (Posted Apr 9, 2021 1:15 PM)	Apr 9, 2021 1:15 PM
Feature Requests » Private Note Field for Properties This is a good idea! We have plans to add notes in a lot of additional places. In the meantime, you could create a property custom field for private notes and record the information in that custom f… (Posted Apr 8, 2021 8:02 PM)	Apr 8, 2021 8:02 PM
General Help and Questions » Push new listing to OTA's but have them not published? Yes, you would create the new Airbnb listing in OwnerRez -- just don't publish it. You will still be able to see it in your Airbnb profile and preview it over there before publishing. (Posted Apr 2, 2021 4:48 PM)	Apr 2, 2021 4:48 PM
Feature Requests » I'd like reports to be available in a document format rather than a spreadsheet format. Currently, you can either print the report (your browser should let you print to PDF) or export to Excel. I'm not sure exactly what a "document format" would look like, do you have an example? If yo… (Posted Apr 1, 2021 7:44 PM)	Apr 1, 2021 7:44 PM
General Help and Questions » Verify Email / Domain Yep, somewhere around there. You can follow our releases in the changelog: https://www.ownerrez.com/support/latestupdates -- and we also write blog posts the week subsequent that drill into the detai… (Posted Mar 30, 2021 6:52 PM)	Mar 30, 2021 6:52 PM
Feature Requests » VMs to SMS number should show up in CRM inbox Yep, that will definitely be fixed in a future release! We have plans to make calling a more full fledged feature tied to the same number -- where you can call in and out on the number as well, and t… (Posted Mar 30, 2021 3:01 PM)	Mar 30, 2021 3:01 PM
General Help and Questions » Property Search Widget - what does Details button do? Do you have your own website, either live or you're working on setting it up? If so, you can connect the details button to your website. To do that, go to the General Info tab of each property. Cl… (Posted Mar 29, 2021 5:11 PM)	Mar 29, 2021 5:11 PM
General Help and Questions » Site down Hey Owen! They've been back up for a bit now. (Posted Mar 28, 2021 9:09 AM)	Mar 28, 2021 9:09 AM
General Help and Questions » Issues syncing Yale/August Connect w/RemoteLock & OR The codes should update in RL immediately, however if it is August I believe they have a separate "august lock guests" area where you have to look. If the code is in OwnerRez, we got a successful … (Posted Mar 15, 2021 10:22 AM)	Mar 15, 2021 10:22 AM