| Topic | Posted |
|---|---|
Blog » Pricing Preferences, Security Safeguards, Message on Renter Agreements, Rate Widget Months, and Bug FixesHey everyone, here's a quick run-through of a tidy little release we did last week. It contains https://www.ownerrez.com/support/articles/update-2022-04-18 16 updates with a few enhancements and … (Posted Apr 21, 2022 10:30 AM) |
Apr 21, 2022 10:30 AM |
Feature Requests » Full API sync with BreezewaySadly the iCal method is pretty lame with Breezeway. They can’t distinct between an old booking and a new booking, so if someone extends their stay there will be a new cleaning added to the end of t… (Posted Apr 18, 2022 3:08 PM) |
Apr 18, 2022 3:08 PM |
Feature Requests » Full API sync with BreezewayHey everyone, you can already use Breezeway with OwnerRez. Breezeway has a custom iCal thing they can use to pickup booking dates. Our custom iCal export engine allows you to customize a special… (Posted Apr 14, 2022 12:54 PM) |
Apr 14, 2022 12:54 PM |
Blog » Night Columns on Owner Statements, Door Lock Cleanup, Bug FixesWhat's this-- another product update in the same week? Yeah, we're awesome like that. Hey everybody, I'm back with another 15-update (/support/articles/update-2022-04-11) release to go through… (Posted Apr 12, 2022 11:16 AM) |
Apr 12, 2022 11:16 AM |
Feature Requests » Upsell Trigger - For Late Departures or Early ArrivalGreat idea. (Posted Mar 31, 2022 5:06 PM) |
Mar 31, 2022 5:06 PM |
Feature Requests » Electronic Check ProcessingThanks for the feedback on your ACH needs. We've looked at ACH/eCheck before, but it's complicated with many of the flows that we support. Some thoughts: * What do you do about channel booki… (Posted Mar 30, 2022 4:14 PM) |
Mar 30, 2022 4:14 PM |
Introduce Yourself! » Not accepting top-up credit cards for Stripe payments?Thanks for explaining the use case. I understand the problem now. We debated this internally a bit, and unfortunately we don't see any way that you can charge a top-up (or prepaid) card for an addi… (Posted Mar 30, 2022 4:09 PM) |
Mar 30, 2022 4:09 PM |
Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme CleanupHi, everyone! We've got https://www.ownerrez.com/support/articles/update-2022-04-04 13 updates to talk about from last week's release including some chunky new features involving Airbnb reviews a… (Posted Mar 28, 2022 12:37 PM) |
Mar 28, 2022 12:37 PM |
Blog » Background Settings on Hosted Sites, Property IDs in Google Analytics, Smarter iCal Detection, Affiliate Tweaks & 32 bug fixes!Hi there! Welcome to a fresh new work week! ☕️ We've got 36 updates (/support/articles/update-2022-03-21) to talk about from a release we put out at the beginning of last week. No new feature… (Posted Mar 23, 2022 5:39 PM) |
Mar 23, 2022 5:39 PM |
Blog » Growing Pains! Our size has changed, but our commitment and values have not.Hi everyone, Paul here from OwnerRez! From time to time, I feel like there is something in the air that I need to sit down and discuss with you directly. 🧘♂️ Lately, there's been a lot of buzz… (Posted Mar 15, 2022 12:58 PM) |
Mar 15, 2022 12:58 PM |
Introduce Yourself! » Not accepting top-up credit cards for Stripe payments?Hi Tarki, can you refund a smaller amount instead of trying to collect a new payment? Perhaps that's what you already tried, but typically when there's a cancellation penalty, it's collected by simp… (Posted Mar 15, 2022 8:05 AM) |
Mar 15, 2022 8:05 AM |
Blog » Bug Fixes only for the March 8th Product Update, Final Warning on Stripe/SMS BrandsGot a https://www.youtube.com/watch?v=2AB9zPfXqQQ case of the Mondays? Grab an extra coffee, and hopefully, this little product update post will clear that up for you. Today, we have a final wa… (Posted Mar 14, 2022 9:48 AM) |
Mar 14, 2022 9:48 AM |
General Help and Questions » Property sharing@BlueMntCabins... You ought to buy the domain name smokeymountaincabinsbyowner.com (note the extra "e" in smokey) and then have that auto-redirect to your real one. Every time I go to look at your s… (Posted Mar 10, 2022 8:54 AM) |
Mar 10, 2022 8:54 AM |
General Help and Questions » Access to CRMIs there plans in the future to have the ability to grant access to the CRM without having to give full admin privileges? Yes, and it is actively being tasked and scheduled. "Tiered Access" is … (Posted Mar 10, 2022 8:50 AM) |
Mar 10, 2022 8:50 AM |
General Help and Questions » Web DeveloperHi PacVIew! We actually just started working with a new WordPress designer for our large PMs clients that want a totally unique experience. He is using our WordPress Plugin to connect OwnerRez data… (Posted Mar 10, 2022 8:49 AM) |
Mar 10, 2022 8:49 AM |
General Help and Questions » How many OR users are integrated with QuickBooks?Dori, Chris... Thanks for your candor! I appreciate your frustration, believe me, and 2022 was supposed to be "the year of accounting" over here. We've had a lot of meetings about it and tasked ou… (Posted Mar 10, 2022 8:47 AM) |
Mar 10, 2022 8:47 AM |
General Help and Questions » Hosted Website BookingHi Charles & Celia, Currently, the settings that determine if the "Book Now" button shows, on either the top level Book Now page or the individual property page, dictates what happens across all … (Posted Mar 1, 2022 5:45 PM) |
Mar 1, 2022 5:45 PM |
Blog » Multiple-Account Switching, Date Options for Automatic Expenses, Custom Payment Times, HomeToGo Property Overrides, Houfy VideoHappy Thursday, everyone! The weekend is closer than you think, so hang in there! This blog post covers a release we did a couple of weeks ago - a monstrous https://www.ownerrez.com/support/art… (Posted Feb 24, 2022 2:07 PM) |
Feb 24, 2022 2:07 PM |
Blog » We do not share users' contact information (ie. marketing lists) with third-party apps or partners. Ever.Over the past couple of years, we've established an ecosystem for third-party apps and partners. You've probably seen the many blog posts saying "OwnerRez now integrates with [x]" and talks about… (Posted Feb 18, 2022 9:03 AM) |
Feb 18, 2022 9:03 AM |
Blog » Bug Fixes only for the January 31st Product UpdateHey everybody! I hope 2022 has started out strong for your vacation rental business. The biggest surge in vacation rental business always happens in the first quarter of every year, so hopefully,… (Posted Feb 3, 2022 9:04 AM) |
Feb 3, 2022 9:04 AM |
