Paul W

OwnerRez Team Member
Joined June 2009
861 posts
Topic

Feature Requests » E-transfer Icon

Hi Meg, thanks for the suggestion. That's not available yet, but we've designed up an idea around that that we plan to develop in the future.

(Posted Sep 11, 2019 7:44 AM)

Feature Requests » Cleaning Field Not Date

Thanks for the suggestion!

(Posted Sep 11, 2019 7:43 AM)

General Help and Questions » I've Created a SecDep Release Email Template but can't figure out how to override the system's SecDep Email.

Hi Monica, change it on the property rules. Property > Rules > Change > scroll down to secdep section.

(Posted Sep 11, 2019 7:42 AM)

Feature Requests » PM Owner Statements

Hi Cheryl, thanks for reaching out on this. Still a very high priority, but it was delayed several times for some major partnerships we had to get off the ground. The last of those just finished (A…

(Posted Sep 11, 2019 7:41 AM)

General Help and Questions » Why you should use PriceLabs (Wheelhouse, etc) and not ABB Smart Pricing

Airbnb's built-in "smart pricing" is pretty bad. I do not recommend using it. If you do use it, make sure your minimum amount is set pretty high or they will end up hitting it frequently. FYI - on…

(Posted Aug 13, 2019 7:34 PM)

General Help and Questions » How to use stripe test key?

Yep, it's built in to watch and check for the live key on purpose. We've talked about allowing test keys but it creates foot-guns where the user might accidentally keep test mode on after taking boo…

(Posted Aug 13, 2019 7:30 PM)

General Help and Questions » WOOHOO!

Great job! Love to hear it. 🏋❤️️

(Posted Aug 13, 2019 7:25 PM)

General Help and Questions » Payment via Check

Yes, you can accept checks and you can also surface that as an option online for quotes or Book Now on your website. Go to Settings > Payment Methods and scroll down to the bottom and connect a Chec…

(Posted Aug 13, 2019 7:25 PM)

General Help and Questions » Requesting Guest Information - where? Rental Agreement?

Thanks for helping with great information, BlueMtnCabin! Tracy, here is a support article that was specifically written for this issue: https://www.ownerrez.com/support/articles/capture-additional-…

(Posted Aug 13, 2019 7:22 PM)

Feature Requests » Rates

Yes, there is actually. 😉 We have a spot rates "calendar style" editor coming out in a few weeks. It's been in testing for awhile. It will allow you to quickly see and select date ranges on a cal…

(Posted Aug 13, 2019 7:21 PM)

General Help and Questions » Automated messages through Airbnb

Hi Carlos, like JVTS said, you would use email templates and triggers to do this. Here are some support articles to get you started: https://www.ownerrez.com/support/articles/email-templates https:…

(Posted Aug 6, 2019 4:40 PM)

General Help and Questions » wondering about a renter's agreement?

Great write-up, Rich. Thank you very much! Quick pro tip... You can see "which bookings have not signed" at any time by going Bookings menu > List view > Filter > Renter Agreement signed = no. It…

(Posted Aug 6, 2019 4:32 PM)

Feature Requests » email resend

Thanks for the tips and ideas, Rich! That's a great idea. Email is not a perfect medium by any measure. Deliverability is something we take seriously and we follow a number of best practices to ma…

(Posted Aug 6, 2019 4:25 PM)

Feature Requests » Report for Cleaners

Thanks for the feedback and additional wishlist items. We are itching to work on notes, events, maintenance, cleaning and many workflow items. Airbnb API and some other things have taken a lot of r…

(Posted Aug 6, 2019 2:59 PM)

Feature Requests » Expenses / Maintenance

No updates or ETA yet, but soon. PM has a bunch of updates coming. We're working on mostly messaging/templates and Airbnb full API integration right now. We also have a spot rate calendar editor …

(Posted Aug 6, 2019 2:57 PM)

General Help and Questions » Excluding Holidays from discounts.

By trigger, you mean you have a discount created. There is no way add "not for holidays" on the criteria. However, you could target it to seasons. So if you create a season for each holiday (using…

(Posted Aug 6, 2019 1:22 PM)

General Help and Questions » How to delete listings

You can't delete properties after they have been used or reference throughout the system. For instance, if you have issued a quote or configured some property settings, the property can no longer be…

(Posted Jul 31, 2019 10:35 PM)

General Help and Questions » Min nights questions

Gap logic is pretty sweet. You an specify gap min nights that override regular min nights. And that will push across to VRBO and AIrbnb in our rate push to where we set min nights there (both by AP…

(Posted Jul 31, 2019 10:33 PM)

Feature Requests » Is there any plan to auto channel bridge Airbnb daily or weekly?

Noted on both Sasquatch and Scott.

(Posted Jul 31, 2019 10:17 PM)

General Help and Questions » HTML font changes?

Hi Marie, Do you mean on our widget? If so, you would have to use the CSS field to customize the widget's styles. On our Hosted Website product, we have a coming update that will introduce theme f…

(Posted Jul 31, 2019 10:17 PM)