Leaving Hostaway because of the 2% booking fee?

Roseberry Cabin

Joined April 2016
20 posts
Topic

General Help and Questions » email platform?

I just paid NameCheap for a year for a email box for WhisperwindCabin.com How can I set that up?

(Posted Oct 3, 2024 7:51 PM)

Developer Community » Reports -- Home state of guest

VRBO hides the address of guests on reservation information -- how can OR get that?

(Posted Oct 25, 2023 9:43 AM)

General Chat » email of code to log in

So glad code can now be seen without opening  the message.  As far as I am concerned, this has just been a nuisance.

(Posted Sep 21, 2023 7:13 PM)

Blog » Two-Factor Authentication, Guest Type Templates, and More!

Topic:   Two-Factor Authentification Written By:   Ken T Posted At:   Mar 20, 2023 10:46 AM Message:   Please write in to the Helpdesk wi…

(Posted Mar 20, 2023 12:18 PM)

Feature Requests » Two-Factor Authentification

Has everyone else seen an uptick in Site Lock-out Notifications recently?  Does anyone know if two-factor authentification is in the works?  I think it would be a great thing to add to make our sites…

(Posted Mar 16, 2023 9:16 AM)

Blog » New OwnerRez pricing for 2023

I first began with OwnerRez in 2014 when making decision to self manage our vacation rental cabin. One property -- OwnerRez was just beginning. In 2018, my brother-in-law asked me to manage his c…

(Posted Mar 15, 2023 5:00 PM)

Blog » New OwnerRez pricing for 2023

Telephone support is available for VRBO - but answers are not always correct. Agents have the flow chart - ask name, listing number, email, phone number, permission to  access the account - t…

(Posted Mar 15, 2023 9:17 AM)

Feature Requests » Expired Status

Is there a way to change the date on a quote after it has been sent?

(Posted Sep 24, 2022 9:52 AM)

General Help and Questions » Re-arrange pages

I want to make the page with calendar and rates -- send inquiry -- Home Page of the website -- the first page people see. Too many call to say they can't find the rates or availability - because the…

(Posted Jun 18, 2020 9:35 PM)

General Help and Questions » Widget

I want to put the availability/rate block on my home page -- so that travelers can use that chart -- to check for dates/cost -- send info rather than go to another page -- a lot call saying they don…

(Posted Jun 17, 2020 4:49 PM)

General Help and Questions » Travel Insurance

When guest has purchased trip insurance for reservation - and cancels-- has anyone else had a problem with this? Insurance slow to respond to guest -- then finally refused.

(Posted May 12, 2020 1:42 PM)

General Help and Questions » Rental rate-- nights, weekends, holidays.

Where is the page -- Spot Rates - where Days can be marked Check in not allowed Check out not allowed

(Posted Apr 28, 2020 3:56 PM)

General Help and Questions » New system for pricing

I went to the Rate setting -set nightly rate -- then one month at a time - for one cabin -- selected Column --for Friday and Saturday - then reset that for the weekend rate went from present time f…

(Posted Apr 27, 2020 12:48 PM)

General Help and Questions » New system for pricing

Updated to it -- now a problem I have messed up the rates - selected nightly - had to put in Surcharge for weekend.

(Posted Apr 27, 2020 11:42 AM)

General Help and Questions » Need widget to change/remove shading for holiday

Didn't work Holidays still shaded on public view of page for selecting dates to send inquiry -- which makes them look blocked so they will not send inquiry

(Posted Apr 27, 2020 10:41 AM)

General Help and Questions » Need widget to change/remove shading for holiday

Calendar on pages for guest to see prices shows holidays darker - I want to remove color because it looks like dates are blocked

(Posted Apr 27, 2020 10:22 AM)

General Help and Questions » Reports

Thank you - I just had to shrink size to be able to go to the bottom of the page and select.

(Posted Sep 14, 2016 9:38 PM)

General Help and Questions » Reports

For tax and payments On Period to select Would like to select a From and To Date I file tax by the month - usually the end of the month - not due until the 22nd of the next - but have been away 3 w…

(Posted Sep 14, 2016 7:55 AM)

Feature Requests » Reporting?

When I log on to the State web site to file taxes the end of each month, I need to put the Net amount of sales in the form -- when I do that, the tax is figured by their data base. Each month befor…

(Posted Jun 1, 2016 9:47 AM)

Developer Community » Reports -- Home state of guest

Being near the border -- guests come from Texas, Oklahoma, Arkansas, Louisiana -- have had a few from other states also-- would be nice to have a report for that.

(Posted May 17, 2016 9:56 PM)