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Roseberry Cabin

Member for 10 years
22 posts
Topic

Feature Requests » Being able to see all legal agreements in new Requirement met

I do not want that red alert on my chart at all. Bookings coming from Airbnb and VRBO (Home Away) we are not even given the email address or location of the guests -- so the "Regs" are always…

(Posted Jul 2, 2026 9:07 PM)

Feature Requests » Font much too small

Update makes things really difficult! Difficult to read.  Too hard to find how to edit - to add last name - email address -- phone number of guest.   I hate this !!

(Posted Mar 4, 2026 11:43 AM)

General Help and Questions » email platform?

I just paid NameCheap for a year for a email box for WhisperwindCabin.com How can I set that up?

(Posted Oct 3, 2024 7:51 PM)

Feature Requests » Reports -- Home state of guest

VRBO hides the address of guests on reservation information -- how can OR get that?

(Posted Oct 25, 2023 9:43 AM)

General Chat » email of code to log in

So glad code can now be seen without opening  the message.  As far as I am concerned, this has just been a nuisance.

(Posted Sep 21, 2023 7:13 PM)

Blog » Two-Factor Authentication, Guest Type Templates, and More!

Topic:   Two-Factor Authentification Written By:   Ken T Posted At:   Mar 20, 2023 10:46 AM Message:   Please write in to the Helpdesk wi…

(Posted Mar 20, 2023 12:18 PM)

Feature Requests » Two-Factor Authentification

Has everyone else seen an uptick in Site Lock-out Notifications recently?  Does anyone know if two-factor authentification is in the works?  I think it would be a great thing to add to make our sites…

(Posted Mar 16, 2023 9:16 AM)

Blog » New OwnerRez pricing for 2023

I first began with OwnerRez in 2014 when making decision to self manage our vacation rental cabin. One property -- OwnerRez was just beginning. In 2018, my brother-in-law asked me to manage his c…

(Posted Mar 15, 2023 5:00 PM)

Blog » New OwnerRez pricing for 2023

Telephone support is available for VRBO - but answers are not always correct. Agents have the flow chart - ask name, listing number, email, phone number, permission to  access the account - t…

(Posted Mar 15, 2023 9:17 AM)

Feature Requests » Expired Status

Is there a way to change the date on a quote after it has been sent?

(Posted Sep 24, 2022 9:52 AM)

General Help and Questions » Re-arrange pages

I want to make the page with calendar and rates -- send inquiry -- Home Page of the website -- the first page people see. Too many call to say they can't find the rates or availability - because the…

(Posted Jun 18, 2020 9:35 PM)

General Help and Questions » Widget

I want to put the availability/rate block on my home page -- so that travelers can use that chart -- to check for dates/cost -- send info rather than go to another page -- a lot call saying they don…

(Posted Jun 17, 2020 4:49 PM)

General Help and Questions » Travel Insurance

When guest has purchased trip insurance for reservation - and cancels-- has anyone else had a problem with this? Insurance slow to respond to guest -- then finally refused.

(Posted May 12, 2020 1:42 PM)

General Help and Questions » Rental rate-- nights, weekends, holidays.

Where is the page -- Spot Rates - where Days can be marked Check in not allowed Check out not allowed

(Posted Apr 28, 2020 3:56 PM)

General Help and Questions » New system for pricing

I went to the Rate setting -set nightly rate -- then one month at a time - for one cabin -- selected Column --for Friday and Saturday - then reset that for the weekend rate went from present time f…

(Posted Apr 27, 2020 12:48 PM)

General Help and Questions » New system for pricing

Updated to it -- now a problem I have messed up the rates - selected nightly - had to put in Surcharge for weekend.

(Posted Apr 27, 2020 11:42 AM)

General Help and Questions » Need widget to change/remove shading for holiday

Didn't work Holidays still shaded on public view of page for selecting dates to send inquiry -- which makes them look blocked so they will not send inquiry

(Posted Apr 27, 2020 10:41 AM)

General Help and Questions » Need widget to change/remove shading for holiday

Calendar on pages for guest to see prices shows holidays darker - I want to remove color because it looks like dates are blocked

(Posted Apr 27, 2020 10:22 AM)

General Help and Questions » Reports

Thank you - I just had to shrink size to be able to go to the bottom of the page and select.

(Posted Sep 14, 2016 9:38 PM)

General Help and Questions » Reports

For tax and payments On Period to select Would like to select a From and To Date I file tax by the month - usually the end of the month - not due until the 22nd of the next - but have been away 3 w…

(Posted Sep 14, 2016 7:55 AM)