BlueMtnCabins

Joined June 2016
1155 posts
Topic

General Help and Questions » Confirmation of updated scahrges when dates change

Several times I receive request to shorten / lengthen future reservation. While OR sends and auto-email to the guests stating how dates changed. While OR does suggest to recalculate charges, I do not…

(Posted Jun 5, 2018 4:36 PM)

General Help and Questions » Enhancement suggestion

[quote=Chris Hynes]That's a great one! Could be just as simple as a file upload link for now and then define some types and organizations later.[/quote] Upload link would be fine.

(Posted May 29, 2018 12:35 PM)

General Help and Questions » How late can a guest purchase travel insurance?

I think it must be at last a month prior to arrival.

(Posted May 29, 2018 9:57 AM)

General Help and Questions » Email trigger - Difference between Booking has arrived and Blocked off time has started

booking means booking for actual people, on the day of check in. ex: booking May 27 - May 30, booking has arrived would be May 27. Blocked off time is just that - calendar block (like you block for …

(Posted May 29, 2018 9:56 AM)

General Help and Questions » Enhancement suggestion

being able to send the link to the guest where they can upload the copy of their ID and that gets automatically added to the booking under "files".

(Posted May 15, 2018 4:33 PM)

General Help and Questions » HOUFY

As far as listing goes, Houfy can import your HA or AIRBNb listing

(Posted May 14, 2018 12:39 PM)

General Help and Questions » HOUFY

You can import rates into Houfy with the spreadsheet

(Posted May 14, 2018 12:38 PM)

General Help and Questions » Which credit card processor offers free/cheap e-checks

Preferably also does not have monthly fee. I use stripe., i like that it does not have monthly fee but it does not offer echeck.

(Posted May 11, 2018 4:14 PM)

General Help and Questions » Credit card fee vs pay-by-check discount

[quote=Chris B]How about on the payment method add a checkbox as a surcharge flag with an entry field for the percent and allow a processing fee per transaction? That way if they make a payment with …

(Posted May 11, 2018 2:03 PM)

General Help and Questions » Trip insurance question / cleaning fee / sec dep

[quote=Chris Hynes]The refundable secdeps or the cleaning fees? The refundables aren't in yet, but I'm not sure what's being asked about the cleaning fees.[/quote] probably whether trip insurance ha…

(Posted May 8, 2018 9:07 AM)

General Help and Questions » Credit card fee vs pay-by-check discount

almost like we need to show 2 quotes: if paid by check it will be $x; if by credit card, it will be $Y. And let them select which one to proceed with.

(Posted May 3, 2018 2:13 PM)

General Help and Questions » Credit card fee vs pay-by-check discount

I have set up a select-able pay by check discount when booking is more than 35 days out. What I found is some people select the discount, pay deposit by check , and then pay balance by CC when time …

(Posted May 3, 2018 1:44 PM)

General Help and Questions » Booking.com doesn't provide enough guest payment details to process payments through Ownerrez?

so is booking.com integrated now? Experiences?

(Posted Apr 10, 2018 12:57 PM)

General Help and Questions » calendar sync- how many days in advance allowed to book

I will try to explain my question. On AirBNB and VRBO you can set how far in advance at a minimum renter is allowed to book., I have it set at 1 day, which means that today potential renter can book …

(Posted Apr 6, 2018 12:03 PM)

General Help and Questions » "Book Now" started - cart abandons

Trigger would be a great idea! yes I do follow up but no response. My guess (only guess) is that since I have been advertising on Facebook, and people from those leads expect luxury cabin for $39.99 …

(Posted Mar 30, 2018 10:35 AM)

General Help and Questions » "Book Now" started - cart abandons

Thanks to the new notification that "Book Now" started - I now know just how many "cart abandons" I have - i.e potential guests starts "book now" process but never completes. Sadly it is a common occ…

(Posted Mar 30, 2018 9:41 AM)

General Chat » Providing Linens for a rustic rental

We are in TN smoky mountains and everyone here provides lines, towels , and starter supply of detergent, TP and paper towels. In some cases owners buy their own linens. I do not - I have them provide…

(Posted Mar 30, 2018 9:34 AM)

General Help and Questions » quote expiration for manual quotes

Noticed after the latest upgrade when i create manual quote, default expiration sets at 0 days. Check both properties rules and they are set at 3 days. Where does 10 days come from? Tx

(Posted Mar 23, 2018 11:09 AM)

General Help and Questions » How to Add Attachment to Email for Guest

I do not know, never tried

(Posted Mar 23, 2018 11:08 AM)

General Help and Questions » How to Add Attachment to Email for Guest

I do the following. Create a file on Google drive and make is shareable. get a link. Put a link into your email template. guest click on the link, file opens, they can view and /or print it

(Posted Mar 22, 2018 10:46 AM)