Topic	Posted
General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts Yes, my experience is that people who book through non-Airbnb channels do receive and view the emails that OR sends to them. I don't know what you mean about constantly refreshing the OR CRM tab. … (Posted Apr 6, 2021 3:00 PM)	Apr 6, 2021 3:00 PM
Feature Requests » Mobile pay w/ digital wallet -- Apple Pay, Venmo, Zelle, Crypto I really want to like this idea, but the VR industry is one where delayed charges are common. I'd want to make sure that it doesn't interfere with our ability to collect future payments, security dep… (Posted Mar 24, 2021 4:30 PM)	Mar 24, 2021 4:30 PM
Feature Requests » Show total tax percentage On various screens where taxes are shown (especially https://app.ownerrez.com/taxes, but perhaps also in the booking charges and elsewhere), can a total of all the displayed taxes be shown? With 12 … (Posted Feb 18, 2021 7:08 AM)	Feb 18, 2021 7:08 AM
Feature Requests » Trigger Forecast: exclude ones that won't send The Trigger Forecast (https://app.ownerrez.com/triggers/forecast) is a useful tool, especially after I've made updates to my triggers and I want to see what's actually going to get sent out. (I've ma… (Posted Feb 17, 2021 8:10 PM)	Feb 17, 2021 8:10 PM
Feature Requests » Home Away Family - Specify Child Listing Site Not to mention when guests ask questions about fees or listing details or such, it helps to know so we can say things like "the fee you paid Vrbo is controlled by them" or "if you scroll down through… (Posted Feb 14, 2021 7:56 PM)	Feb 14, 2021 7:56 PM
General Help and Questions » Remotelock Integration not finding locks Guess your forum software doesn't allow images/attachments, but I'm on a (grandfathered?) VR Pro plan that's $12/month plus $5 per lock. It allows 200 users+guests. The Business plan allows 100 us… (Posted Jan 31, 2021 8:41 PM)	Jan 31, 2021 8:41 PM
Feature Requests » Prefill city and state based on zip code I *love* websites that do this!! (Posted Jan 28, 2021 7:30 AM)	Jan 28, 2021 7:30 AM
General Help and Questions » PriceLabs max 12month spot price - auto update calendar availability? Properties > [Property] > Rules > Change > Booking Window section > Require arrival of at most: (Posted Jan 28, 2021 7:30 AM)	Jan 28, 2021 7:30 AM
General Help and Questions » AirBnB House Manual Just to clarify, when Everything sync is re-enabled, these non-API-controlled settings won't be overwritten? That's potentially very useful info. (Posted Jan 18, 2021 8:54 PM)	Jan 18, 2021 8:54 PM
General Help and Questions » Anyone know of any calendar/thermostat integrations available? I use Ecobee instead of Nest but honestly, this feature of Nest (which a family member uses at their personal residence) is one big plus to Nest over Ecobee. That said, it works in conjunction with t… (Posted Jan 12, 2021 3:01 PM)	Jan 12, 2021 3:01 PM
Blog » Webinar With Airbnb, California Bans Vacation Rentals, No New Year’s Eve Parties, Workcations In Miami Beach, Covid Vaccine Hm. Those are some interesting claims, Evelyn. I don't think it's accurate to claim the vaccine is unproven. The efficacy rate has been shown in widespread clinical trials to be about 95% effective,… (Posted Dec 25, 2020 3:26 PM)	Dec 25, 2020 3:26 PM
Feature Requests » Scheduling payments for long-term stays BEFORE booking Thanks to COVID, we're seeing a higher number of multi-month stays (travel nurses, corporate bookings, etc.). Taking these bookings is a bit of a pain because the property's default payment rules ap… (Posted Dec 25, 2020 2:29 PM)	Dec 25, 2020 2:29 PM
General Help and Questions » AirBNB hold visible to guests? I assume guests are told of any holds during the check-out process on Airbnb. There are help articles on Airbnb's site you can refer guests to if they have questions. Here are some: https://www.ai… (Posted Dec 25, 2020 1:52 PM)	Dec 25, 2020 1:52 PM
General Help and Questions » Direct Website Rates You can do that if you're API integrated--the "channel mark-up" is an option in the channel's rules. I mark my Vrbo rates up 5% (to cover the PPB fee) and my BDC rates up 30% (to cover their 15% comm… (Posted Dec 7, 2020 8:09 PM)	Dec 7, 2020 8:09 PM
General Help and Questions » Have you had a booking from booking.com? Almost all of the set-up is manual on Booking Dot Com's admin page, and it's an absolute PITA (the interface is TERRIBLE). That, plus the low quality of guest BDC attracts and the non-productivity of… (Posted Dec 7, 2020 8:07 PM)	Dec 7, 2020 8:07 PM
Feature Requests » Create Custom Forms Great idea! I was looking at using Google Forms for something similar ("If you have a maintenance request, please fill out this form," etc.) but will have to look into Jotform. However, if this feat… (Posted Nov 30, 2020 1:27 PM)	Nov 30, 2020 1:27 PM
Feature Requests » Saving report settings I second this! Same goes for filtering bookings on the List view, too--about half the time when I hit "back," it doesn't remember my selections and I have to re-select the filters. Fixing these two t… (Posted Oct 29, 2020 12:58 AM)	Oct 29, 2020 12:58 AM
Feature Requests » Preview of new charges before recalculating them Replying to this thread because it's sort of related, but in addition to this, can you bring back the option to automatically recalculate charges when making changes to Vrbo reservations? That was re… (Posted Oct 25, 2020 7:03 PM)	Oct 25, 2020 7:03 PM
General Help and Questions » AirBnb and Pet Fees FWIW, this isn't going to change until Airbnb decides to change it. I emailed Brian Chesky with the point that "when you make us collect pet fees via the Resolution Center, you pay CC transaction fe… (Posted Oct 23, 2020 3:37 PM)	Oct 23, 2020 3:37 PM
General Help and Questions » Self Check In It's also under the "Guest Instructions" section in your Property settings ("Check-In Type" has several options). That syncs to Airbnb if you are API integrated and I believe that is what tells Airbn… (Posted Oct 23, 2020 3:34 PM)	Oct 23, 2020 3:34 PM