Alice S

Joined September 2017
8 posts
Topic

General Help and Questions » VRBO Suppressing All Management Responses to Guest Reviews as of July 10, 2025

Heads-up: VRBO is temporarily suppressing all management responses to guest reviews as of July 10, 2025. This means that if you receive an unfair or inaccurate negative review, you are unable…

(Posted Aug 5, 2025 9:14 AM)

General Help and Questions » Agoda messaging problem

Hi- Yes, the problem is with Booking.com (Agoda’s partner). BDC recently instituted new security settings and have screened out all links, even non-clickable/cut and paste ones. I’ve had to …

(Posted Jan 26, 2024 7:51 AM)

Feature Requests » Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay

Hi! It works! Please thank your engineers!  Alice

(Posted Aug 13, 2023 9:52 PM)

Feature Requests » Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay

Hi -  Your August 9 update seems to have removed the ability to just print a paper copy of the calendar from the ribbon view. In the past, I could open the ribbon view, use the right mouse button…

(Posted Aug 11, 2023 9:26 AM)

Blog » New OwnerRez pricing for 2021

Hi Paul & Chris- I am truly terrible with software. You took the time to onboard me a long time ago, and Ken is holding my hand through ICal, Channel Bridge, and (gulp) API integration. Your product…

(Posted Nov 3, 2020 6:20 PM)

Feature Requests » Trip Insurance

Hi Chris - Any updates on the CFAR Policy implementation? Right now, Red Tide is not considered an acceptable reason to cancel a trip to our beach place in Florida and receive reimbursement under a …

(Posted Jul 3, 2019 7:40 AM)

General Chat » I'm lost and I am not sure figuring this all out is worth it? (please don't flame me)

Hang in there! I started using OwnerRez about two or three months ago. We have five properties, and I've been using spread sheets and quicken since 2004. We have a "book it now" button on our website…

(Posted Jan 17, 2018 4:39 PM)

General Help and Questions » Guest Name & Home Addresses Export for Snail Mail Merge

Hi - How can I export my guest name, address and "traveling with" data for 2016-2017 to an excel sheet to set up a mail merge and print labels? We send holiday cards throughout the year. Thanks!…

(Posted Nov 7, 2017 10:00 AM)