Leaving Hostaway because of the 2% booking fee?

OPCD TX

Joined August 2019
24 posts
Topic

Feature Requests » Year End Statement for PM

We desperately need this! The current report they have is an overview and doesn’t pull the detailed information. Downloading 24 properties and 12 statements for each and then combining everything has…

(Posted Oct 26, 2023 9:51 AM)

Feature Requests » One price option

Have you tried this Stacie with the new options available on ORZ?

(Posted Feb 15, 2023 9:53 AM)

Feature Requests » Year End Statement for PM

This has been an ongoing request. We need to have this report STAT. I know many of us would love this and are hoping to have some light shed on this very topic. Any updates from ORZ?

(Posted Jan 17, 2023 12:44 PM)

Blog » About the Dec 26th Outage

Thanks guys!

(Posted Dec 27, 2022 11:22 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Right on, Thanks Shawn, AKA Jill. :) I Appreciate this, We have been waiting a long time for this.

(Posted Aug 26, 2022 5:12 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information?

(Posted Aug 26, 2022 4:59 PM)

Feature Requests » Discount by Tag Criteria

I use tags on every single booking and now adding tags to the guest name. Please consider adding "TAG CRITERIA" to discounts based on TAGS. For example, friends and family discounts, repeat guest dis…

(Posted Aug 6, 2021 2:15 PM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

I have to agree with you on this with initials and reading the cancellation policy. Having gone through chargebacks and working with processing companies. They have suggested that you mention the can…

(Posted Apr 10, 2021 11:19 AM)

General Help and Questions » Received an email from AirBNB about not contacting guests outside the platform

Wow, ok, glad I am following this. We also do require their email to send all access information as we no longer use the message portal to send access info. So, do you think we need to not communicat…

(Posted Aug 6, 2020 3:25 PM)

General Help and Questions » Received an email from AirBNB about not contacting guests outside the platform

I only saw an email about the email changes and we could no longer reply to anonymized email addresses. Now, how are we to get the guests to sign our rental agreement? We need their email address. Ai…

(Posted Aug 6, 2020 12:52 PM)

General Help and Questions » Stripe & Chargebacks Experience

Hey All, We are in the process of seeking a new processor. In the meantime. Does anyone here currently work with Stripe? We do and their customer service is not the best. We have had some recent cha…

(Posted Aug 5, 2020 2:32 PM)

Blog » Cancel For Any Reason (CFAR) travel insurance is now available!

Another question, if the guest booked less than 2 weeks ago but their arrival date is less than 30 days away, are they not allowed to purchase the CFAR because the travel date is less than 30 days aw…

(Posted Mar 25, 2020 6:29 PM)

Blog » Cancel For Any Reason (CFAR) travel insurance is now available!

Curious, you are trying to make it required? I thought by law in the USA you can not make travel insurance a requirement? Are you in another country by chance? Or was there a change in the USA?

(Posted Mar 25, 2020 6:26 PM)

Blog » Cancel For Any Reason (CFAR) travel insurance is now available!

What if a guest decided, today, to push their dates back to 3 months from now and there was a cost to move the dates; would today mark the date as if this was a new booking? Since we are applying out…

(Posted Mar 25, 2020 11:46 AM)

Blog » Cancel For Any Reason (CFAR) travel insurance is now available!

YOU GUYS ROCK!!!! THANK YOU

(Posted Mar 23, 2020 5:55 PM)

General Help and Questions » PHOTO IMAGES DESCRIPTIONS

Has there been an update? I have had to go back in and add descriptions to our photos again. This is very time consuming and wonder if this happened to anyone else?

(Posted Mar 9, 2020 9:27 PM)

General Help and Questions » SCHEDULING API CHANNELS FOR RATE INCREASES OR DECREASES

Hey All, Just a thought, has there been consideration or discussion of setting up or having an option to schedule that we can set up in our API settings to play with rate increases or decreases? We…

(Posted Jan 8, 2020 12:37 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Stellar Idea!!!!! saving the ID in the portal, hello genius have we met? Thanks Ken

(Posted Oct 17, 2019 5:48 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Happy to help, we have a topic in the forum about this exact thing. See Chris’s comment below. [quote=Chris Hynes]Yes, we have plans to add an ID upload option via custom fields like the other cus…

(Posted Oct 16, 2019 11:17 AM)

General Help and Questions » REQUIRED -> TRAVEL INSURANCE, THOUGHTS?

We have many who do this and some who do have a "NO CANCELLATION" AND NO REFUND POLICY

(Posted Oct 16, 2019 10:20 AM)