General Help and Questions » Owner Portal
Is there a simple link to the owner portal?
I have an owner who is IT challenged and cannot find where to log into the owner portal. I have looked and the resend invite button has changed to pass…
(Posted Jan 23, 2024 6:23 AM)
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Jan 23, 2024 6:23 AM |
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Hi All,
Just had a new error appear via e-mail.
API page saying error.
Never had it before. Any ideas?
Booking.com (http://Booking.com/?fbclid=IwAR2-yHTsaz_-20VIm5WtoNEL4nG_VzEydJxs…
(Posted Jan 18, 2024 7:45 AM)
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Jan 18, 2024 7:45 AM |
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Thanks for that. Didn’t know that the extra guest fee in OwnerRez pushed through to Booking.com.
All set up now!
btw the other bit was how their systems do surcharges and discounts.
(Posted Dec 30, 2023 4:38 PM)
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Dec 30, 2023 4:38 PM |
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I'm just trying to navigate this for the first time.
I have a client who wants to charge a surcharge for additional guests. They are listed on Airbnb and Booking.com.
From what I can see the …
(Posted Dec 30, 2023 6:07 AM)
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Dec 30, 2023 6:07 AM |
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Thank you both. I got it sorted.
(Posted Nov 18, 2023 6:12 PM)
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Nov 18, 2023 6:12 PM |
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Hi There
I want to know how to disable/delete a property.
I was managing one for someone but we have parted ways. I've disconnected the API so they now have full control back but when I went …
(Posted Nov 17, 2023 5:25 AM)
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Nov 17, 2023 5:25 AM |
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I've just spent a random half hour trying to work out how to input a single bed into OR. For any other UK people out there. I discovered the following.
U.S. terminology refers to a twin bed…
(Posted Sep 26, 2023 9:45 AM)
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Sep 26, 2023 9:45 AM |
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This may be a really simple answer that I’m just
missing, but here goes.
I’ve got someone who wants me to run their listing on Airbnb and bookingdotcom .
The difference this time is…
(Posted Aug 22, 2023 5:25 PM)
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Aug 22, 2023 5:25 PM |
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To be honest I'm not really bothered. I just thought you guys might like to know in case it is a bug you need to sort out.
(Posted Jul 2, 2023 5:07 PM)
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Jul 2, 2023 5:07 PM |
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Hi
For the first time I've got a problem with the credit card info on Booking.com. A booking came in today and the guest has followed it up with a message. "There is an error on the security depo…
(Posted Jul 2, 2023 5:03 PM)
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Jul 2, 2023 5:03 PM |
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Is Nofie just US focussed?
(Posted Jul 1, 2023 6:23 PM)
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Jul 1, 2023 6:23 PM |
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This could be entirely random but today I have a guest sign and submit the legal agreement twice? Identical agreement, identical responses 4 minutes apart.
First time I have seen this happen? Won…
(Posted Jun 29, 2023 5:28 PM)
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Jun 29, 2023 5:28 PM |
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It was the guest using the wrong card for me. So guest error rather than software.
(Posted May 2, 2023 5:44 AM)
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May 2, 2023 5:44 AM |
General Help and Questions » VRBO errors
Hi all.
Anyone having VRBO issues?
In the last 2 days I’ve had 4 emails from them.
VRBO listing integration
VRBO unit availability integration
VRBO lodging rates integration
a…
(Posted Apr 18, 2023 7:16 AM)
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Apr 18, 2023 7:16 AM |
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There is no official way unfortunately. I have had some success bending the ear of one of the Airbnb community forum leaders who said she would sort the problem out for me. However she’s only been su…
(Posted Mar 18, 2023 2:17 PM)
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Mar 18, 2023 2:17 PM |
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I think I’m missing something obvious, but I’m going around in circles.
I’m trying to set up a reminder for guests to fill in the rental agreement.
I have created the message in templates and…
(Posted Mar 14, 2023 4:04 PM)
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Mar 14, 2023 4:04 PM |
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I'm thinking there might have been an update that is causing a glitch as this has been fine since set up(18 months or so).
I just got an airbnb booking this morning and when sending messages to t…
(Posted Feb 16, 2023 5:38 AM)
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Feb 16, 2023 5:38 AM |
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Is any one able to get a strike through on their Airbnb discounts?
I’ve gone through the help article and I can get it working?
(Posted Jan 8, 2023 10:27 AM)
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Jan 8, 2023 10:27 AM |
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I’m trying to work out the same thing. As well as trying to get a strike through on my discount.
As far as I can work out, if you have an API connection you cannot put your discounts in Airbnb. Y…
(Posted Jan 8, 2023 10:17 AM)
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Jan 8, 2023 10:17 AM |
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Hi Ken
Just revisiting this old issue. I have been through the support doc ( https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-quirks https://www.ownerr…
(Posted Dec 22, 2022 5:58 AM)
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Dec 22, 2022 5:58 AM |
