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Airbnb reauthorise problem.

James L
Mar 29, 2024 6:22 AM
Joined Oct, 2021 57 posts

This could be the Airbnb API screwing around with their launch.

This morning I spotted the warning

Attention needed! There is a problem with your Airbnb channel account.  The connection is no longer authorized.  Please reauthorize your Airbnb channel account.  

So i check and it is one of my customers accounts. I click reauthorise and OR says your listing is verified. But it takes me to my airbnb settings page.

Go back to the customers. repeat and the same happens.

Click on fix it and it takes me to my airbnb account (on airbnb) with my details. I confirm an it says done.

Come back to OR and nothing has changed.

nb the whole layout on AIRBNB has changed. The snooze option is hiding so i've switched it to request to book.

This might just be me but its probably not a coincidence that it happens today.


Any help gratefully received.


James L
Mar 29, 2024 6:28 AM
Joined Oct, 2021 57 posts

Snooze still exists in the mobile app if anyone else needs it.


James L
Mar 29, 2024 9:46 AM
Joined Oct, 2021 57 posts

All sorted. Had to get the listing owner to go into his account and confirm his identity? Everything worked again after that?

Ken T
Apr 1, 2024 11:20 AM
OR Team Member Joined Aug, 2019 1560 posts

Sounds like this is all set? If not, please write in to the Helpdesk with specifics so we can assist.