Leaving Hostaway because of the 2% booking fee?

Celia W

Joined June 2022
13 posts
Topic

General Help and Questions » photos?

Has there been any new information or update as to how to make the carousel photos fit properly on the homepage?  The photos look great on the photo page, but on the homepage they are too big and hal…

(Posted Apr 24, 2024 10:21 PM)

General Help and Questions » Book Direct triggered email

I have a triggered message to go out after checkout saying, "next time book direct" and at the end it has {MYURL}.  I understand that it's supposed to be my website, but it's showing up blank.  How d…

(Posted Sep 12, 2022 8:09 PM)

General Help and Questions » Booking vs Blocking on calendar

Mine is all red.... the property booking and blocked off dates

(Posted Aug 12, 2022 2:30 PM)

General Help and Questions » Booking vs Blocking on calendar

Is there a way to color code bookings vs blocking on the calendar?  We only have one property, but I'd like to see which are legit bookings and which are just blocked off for us.  As it is, they are …

(Posted Aug 12, 2022 11:05 AM)

General Help and Questions » listing renters in RA

I would like for my renters to list the names/ages when they sign the rental agreement. I've had to do this before when renting and find it useful to see who will be staying in the home and their age…

(Posted Aug 8, 2022 1:02 AM)

General Help and Questions » Booking/Blocked Off Time messages

We have friends coming to stay at our home free of charge.  I would still like for them to receive the "Welcome" messages and "Check out Instruction" messages, etc before/during/after their stay.  Th…

(Posted Jul 27, 2022 12:10 AM)

General Help and Questions » Description Headline

How do I remove text from the description headline?  It's requiring I have something in that line and I don't know why.... it wasn't there when I created our hosted website.  Now I have to have it an…

(Posted Jul 20, 2022 12:05 AM)

General Help and Questions » VRBO issues

Ok, thank you for clarifying that.  VRBO is currently canceling my previous account and it should be resolved in the next day or two. Then I can go about the better way through OwnerRez.    …

(Posted Jul 18, 2022 10:00 PM)

General Help and Questions » VRBO issues

Thanks for this response and info!   I do have a business email I can use for this next go round. I can use a different phone number too of needed. But will VRBO link them together when I use…

(Posted Jul 18, 2022 9:07 PM)

General Help and Questions » VRBO issues

I just went live on VRBO a week ago. They have my sleeping arrangements all wrong and I've spoken to them many times and they cannot correct it. I can't correct it from my dashboard.  That prompt…

(Posted Jul 17, 2022 12:36 AM)

General Help and Questions » verified email

I just went through all the steps and spoke to Namecheap and they got all my DNS stuff connected, etc.  Everything is showing good. So.... do I change my email to my business email now?  Or do I …

(Posted Jul 15, 2022 4:11 PM)

General Help and Questions » VRBO review template issues

Hi, I have the reviews in a template, but I cannot seem to get the widget up and running correctly. I feel like I've tried just about every option.  Any tips?

(Posted Jul 14, 2022 4:03 PM)

General Help and Questions » VRBO sync

I just got my website all set up with OwnerRez and thought I'd need to get VRBO synced up before I went live.  I "added from VRBO" and the information came over.... and I didn't realize my descriptio…

(Posted Jul 11, 2022 10:57 PM)