| Topic | Posted |
|---|---|
General Help and Questions » California Assembly Bill 537 - Pricing Display LegislationPerhaps we should keep this conversation focused on OwnerRez and not veer off into political talking points. Just a thought. As Ken said, OwnerRez won't be canceling anything for you. It's up to… (Posted Jun 18, 2024 3:34 PM) |
Jun 18, 2024 3:34 PM |
Feature Requests » Comprehensive Fix for Accounting/Quickbooks - develop RoadmapI just don't bother with the fees until the end of the month, when I do a journal entry for the total fees for that month. Much easier. You can even do it annually if the only reason you need the d… (Posted Jun 18, 2024 2:51 PM) |
Jun 18, 2024 2:51 PM |
General Help and Questions » Cannot book on Hosted WebsitesHi, I can't find that anyone else brought this up, so hoping someone here has an issue to this issue, which is now at least a week old (when I first noticed it). On any my four hosted website… (Posted Jun 7, 2024 6:22 PM) |
Jun 7, 2024 6:22 PM |
General Help and Questions » OwnerRez messaging bugJoel, Looking at all the recipients carefully, you are correct. However, this is an entirely new behavior -- as of today, or so it would seem after carefully checking my inbox. Before, I would … (Posted May 27, 2024 4:28 PM) |
May 27, 2024 4:28 PM |
General Help and Questions » OwnerRez messaging bugSigh. I will, I was just hoping to get a quicker answer if it's not affecting just me. It's been 4 days since I sent in my last help desk help request and I still haven't heard back. As this issue i… (Posted May 27, 2024 4:11 PM) |
May 27, 2024 4:11 PM |
General Help and Questions » OwnerRez messaging bugNow all my guests are getting messages that aren't even from me, but from a host at a place that I co-host, with instructions for a property that they have never stayed at.... https://uc.orez.io/… (Posted May 27, 2024 3:26 PM) |
May 27, 2024 3:26 PM |
General Help and Questions » OwnerRez messaging bugFurther to my message above, this error appears to be more than a display bug, because according to Airbnb the message from one guest was sent to two different guests from unrelated bookings. Here i… (Posted May 27, 2024 3:00 PM) |
May 27, 2024 3:00 PM |
General Help and Questions » Multiple Hosted Websites for Google Vacation Rentals?Thanks Adria, in the end I just set up a Hosted Website for each property and gave each its own domain name. Because I started with a multiple-property page, I'm now geting GVR error messages when I… (Posted May 27, 2024 2:31 PM) |
May 27, 2024 2:31 PM |
General Help and Questions » OwnerRez messaging bugThis morning I started getting messages sent by one guest showing up as having been from several. This is a bug. Here's what the message queue looks like. Three of the exact same message from th… (Posted May 27, 2024 2:28 PM) |
May 27, 2024 2:28 PM |
General Help and Questions » Multiple Hosted Websites for Google Vacation Rentals?I have a few properties and I manage others for other people. Right now I have a single Hosted Website with multiple properties. I'd like to connect each of the properties up with Google Vacation… (Posted May 17, 2024 1:54 PM) |
May 17, 2024 1:54 PM |
General Help and Questions » Banking, accounting and property management -- best solution?Thank you, Stephanie, that's an extraordinarily kind offer. I'd be more than grateful to take you up on it. I don't know how to communicate privately on this platform, and I hesitate to leave my inf… (Posted Apr 22, 2024 7:50 PM) |
Apr 22, 2024 7:50 PM |
Feature Requests » Need better reporting systemYou can create a different View for Owner Statements, but not for PM Statements. I tried that. I created a new view, but while it wasn't offered as an option for creating a PM Statement, it was … (Posted Apr 21, 2024 7:05 PM) |
Apr 21, 2024 7:05 PM |
Feature Requests » Need better reporting systemI am experiencing pain right now running my property manager reports, my PM Statement: 1. Can't group by property, which means I have to do it by hand. 2. "Full Details" View doesn't include … (Posted Apr 21, 2024 6:46 PM) |
Apr 21, 2024 6:46 PM |
General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?Corporations deal with this by having ironclad contracts that they follow up on when they feel the need to do so. I have heard no-one say that initialed pages make for a stronger contract. So I… (Posted Apr 18, 2024 4:15 PM) |
Apr 18, 2024 4:15 PM |
General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?I'd like to sound what's possibly a discordant note in this cry for new initials, callouts, etc. I like a good contract, but I like happy guests too. This much initialing and choosing introduces … (Posted Apr 18, 2024 3:45 PM) |
Apr 18, 2024 3:45 PM |
General Help and Questions » What does it take to get a timely response from OR?FYI I just got the autoresponse. I sent the query in at 7:40am yesterday, and got the autoresponse at 13:10pm today. That's a very long time for an autoresponse! More details if you're interested. (Posted Apr 9, 2024 4:21 PM) |
Apr 9, 2024 4:21 PM |
General Help and Questions » What does it take to get a timely response from OR?Will do, thanks. (Posted Apr 9, 2024 3:36 PM) |
Apr 9, 2024 3:36 PM |
General Help and Questions » Banking, accounting and property management -- best solution?Thank you Steven for your thorough reply. Unfortunately it doesn't get to the heart of the matter. I have a feeling, from looking at OwnerRez and all of the posts on various sites (Quickbooks help … (Posted Apr 8, 2024 12:08 PM) |
Apr 8, 2024 12:08 PM |
General Help and Questions » What does it take to get a timely response from OR?Hi, I just sent in a support request and I did not get an autoresponse saying that the request had been received. Should I assume that the request was not received and that I should send it again (I… (Posted Apr 8, 2024 11:05 AM) |
Apr 8, 2024 11:05 AM |
General Help and Questions » Banking, accounting and property management -- best solution?Since I'm using OwnerRez, I'm using their "trust accounting model" for my property management clients. Unless I'm missing a trick, while the accounting makes sense, the banking doesn't. It would … (Posted Mar 28, 2024 5:26 PM) |
Mar 28, 2024 5:26 PM |
