| Topic | Posted |
|---|---|
General Help and Questions » Credit card fees surcharge on direct bookingOk so that was my next question...Stripe charges me on the total. Is there not a way to add it to the total amount and not just the subtotal? Or is there some kind of work around? Could you charge th… (Posted Nov 14, 2025 5:30 PM) |
Nov 14, 2025 5:30 PM |
General Help and Questions » Credit card fees surcharge on direct bookingHello, I'm trying to find where to add the credit card surcharge for my direct booking website. Is there a place we can add that? If a guests books direct, I would like a 4% fee added to cover the cr… (Posted Nov 13, 2025 5:37 PM) |
Nov 13, 2025 5:37 PM |
Feature Requests » Timed Auto-Reply if No Response in 10 MinutesI’d love to see an option where OwnerRez automatically sends a customizable message if a guest inquiry or message hasn’t been answered within a set time frame (for example, 10 minutes) For exampl… (Posted Aug 18, 2025 10:01 AM) |
Aug 18, 2025 10:01 AM |
General Help and Questions » ReportsI came from guesty and I could get a quick report that showed how much a property made for each month or time period I chose. Each property had to income or commission for the time period. So I could… (Posted Jul 18, 2025 8:20 PM) |
Jul 18, 2025 8:20 PM |
General Help and Questions » VRBO InquiriesSorry I'm new. I don't understand VRBO inquiries. When a guest inquires, do I have to send a quote or can they instant book. Also, the amount shown on VRBO do not match what is on the OR quote. None… (Posted Jul 18, 2025 7:51 PM) |
Jul 18, 2025 7:51 PM |
