Leaving Hostaway because of the 2% booking fee?

Excellent property management software

Excellent property management software

Pros

I managed my two beach properties for a year without using a property management software to help, so when I took the plunge to purchase OwnerRez, I was very nervous because of the enormous growing curve that I had trying to get familiar with it. I had no experience using any software of any kind, but the customer service I have received from OwnerRez over the last two years has been exceptional. They have answered every question I have had with not only the highest level of competency but also with such kindness and patience. In a world where excellence and integrity are sadly lacking in practically every service industry, OwnerRez stands out above the rest. Their user friendly software and superb customer service have allowed me to run my business with efficiency and excellence. I am very pleased and would highly recommend them to others!

Cons

I do love having all my questions answered over email within usually 24-48 hours, but there are times it would be helpful to have a phone number I could call to get a quick answer.

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