Kali Goodenough
- Property Manager
- Klassi Properties
- 17 properties
-
Source:
Capterra
- September 9, 2025
By Kali Goodenough, Property Manager, 17 properties
– written on
Capterra
OwnerRez is Amazing!
It has been a fantastic experience! I love everything that you can do with this system - down to the smallest detail! I appreciate the hand holding while users are getting up to speed on each specific area throughout the site. Its a genius tool and its worth every penny!
Switched From: Hospitable.com
Reasons for Switching to OwnerRez: OwnerRez had Owner Portals and I felt like that was crucial for my team!
Pros
OwnerRez is such a fantastic system that streamlines and makes my job so much easier. The staff support is the best I have seen! When I ask questions or need assistance they are always so quick to respond and help! Even after a few messages back and forth they are still so kind and gracious while I am learning and trying to understand the process! Every single host has gone above and beyond to help me through this adjustment!
Cons
I wish there was a phone app for this site - I do feel like I need to lean on the Airbnb/VRBO notifications in order to stay up on the guest communications - I don't want to miss anything so until I can make sure it's all covered then I cannot full let go of the other platforms!