Steve Lefko
- Homeowner
- Stay at TreeTops
- 1 property
-
Source:
Capterra
- October 15, 2025
By Steve Lefko, Homeowner, 1 property
– written on
Capterra
Real people behind this business!
We began using OwnerRez to power our STR site about two years ago and can't say enough good things about customer service, functionality, and overall ease. They keep innovating too to stay ahead of industry growth as the big box shops AI and price guests and owners out of existence. Keep it up OR!
Alternatives Considered: Hostaway, DoorLoop, and Guesty
Reasons for choosing OwnerRez: Functionality, ease, and price were key factors
Pros
There are real people behind this business! OwnerRez is a great solution for owners trying to get their STR's found and reduce unnecessary costs for owners AND guests.
Cons
Two years in - I have no "liked least". The other day I had a situation where I needed to eliminate a security deposit request, couldn't find out how, and my support ticket came back in under 24 hours with incredibly clear instructions that I should have thought to look at.